Coal & Cotton Reviews Summary

Food Quality

Pros:

• "The food is amazing and I will be coming here again."
• "The goats cheese and red onion stonebaked pizza with a balsamic glaze and the dough was absolutely delicious!"
• "The hand cut chips were absolutely spot-on too - crispy on the outside and lovely and soft on the inside."
• "The Bailey's chocolate cake and this also did not disappoint."
• "Coal and cottons steak beats it by miles."
• "The BBQ breakfasts and the salad bowl with chargrilled chicken are highly recommendable."
• "The food was perfect."
• "The mushroom tortellini, hummus and flatbread with the steak and ale pie for the main were perfect."

Cons:

• "The pie on my last visit was not worth the £16 price tag."
• "The fish and chip meal I chose was greasy and the chips were too chunky for my taste."
• "The chicken liver parfait tasted really odd and the other dishes were mediocre at best."
• "The chicken supreme portion was quite small compared to a burger and chips."
• "The chipotle sausage was barely warm in the middle."
• "The pizza had caught a little and was not worth the wait."
• "The service was great, but the food let it down a bit for the price."
• "The steak was a bit undercooked, actually all of our steaks were undercooked."

Service Quality

Pros:

• "The service was spot on."
• "The staff were very helpful and understandable as I’m Celiac."
• "Staff is incredibly polite."
• "The service was attentive."
• "Our waitress was extremely helpful and friendly."
• "The service was amazing at all times, Martin in particular was a star."
• "Waited an hour for our food, but the service was exceptional."
• "Service really good as was the atmosphere."

Cons:

• "Service isn’t outstanding. No enquires of allergies or menu information."
• "The service and efficiency levels of a restaurant aren’t there."
• "Waited quite a while for our mains. 35 minutes no apology."
• "Waited an hour for our food."
• "The service was very slow and we had to remind the various waiting staff who were serving our table."
• "The service was really slow."
• "The service was great, but the food let it down a bit for the price."
• "The food took a long time to arrive and at least 30mins after we'd finished starters."

Ambiance and Atmosphere

Pros:

• "The outdoor area is very inviting too."
• "The atmosphere is cosy."
• "The beer garden is just beautiful."
• "The atmosphere was great, everything felt so normal yet safe."
• "The atmosphere is gorgeous, so well decorated and cosy!"
• "The atmosphere was fabulous and lovely decor."
• "I loved the decor - warm and cosy and a little bit different from a lot of 'chain' pub/restaurants."
• "The atmosphere was great, with a live band playing."

Cons:

• "The music was too loud that you couldn't hear the conversation of the company you were meeting."
• "The only issue i had was it was a little chilli, and i had to eat with my coat on."
• "Area to walk in, past the mound of cigarettes ends, followed be the general rubbish, extremely disappointed."
• "Unfortunately the pies needed a hammer and chisel to break the pastry case."
• "Was quite busy but was mostly adults drinking while their kids was running wild."
• "The music was a little too loud to allow conversation."
• "The restaurant wasn’t busy, but the Staff seemed preoccupied."
• "Seated in the main bar area which was very noisy plus a speaker blaring out music above our head."