The Orangery by Sapna Reviews Summary
Category: Punjabi restaurant
Ambience
Pros:
- "Ambience was really excellent."
- "Set in a really nice location with plenty of parking and nice views to be seen."
- "We loved the venue with the views across the golf course."
- "Ambience and design of the restaurant were amazing as soon as we walked in."
- "The best thing about the place is their atmosphere."
- "Beautiful views over looking the golf course."
- "Decor - Very nicely decorated not the usual tacky flower walls you see in a lot of places."
- "The restaurant itself is also very beautiful."
Cons:
- "Why not have a proper orange tree instead of artificial oranges would be much more nicer."
- "The location of the restaurant is quite nice as there is a lovely golf course surrounding it."
- "Ambience was perfect. Nice family restaurant."
- "On arrival said we didn’t have a booking but we did."
Food
Pros:
- "The food was really good quality and reasonable given the standard."
- "This is 20 years on from our wedding day when they were our caterers. And the food is just as fantastic as it was then."
- "The drinks, starters and main course were so tasty."
- "Delicious Indian food is available on the menu, and each dish is bursting with taste."
- "The food is fresh and delicious. Every dish had its own flavour profiles."
- "The only decent thing was karahi."
- "Delicious, fresh Indian food in a lovely setting."
- "Really good food. Everything was wonderful."
Cons:
- "Ambience was really excellent, however the food was average."
- "The portion size is quite small."
- "I don’t like the taste of food they serve."
- "So overall it was really bad food for my taste."
- "The main dishes - lamb and chicken were most disgusting ever."
- "The lamb biryani is one worst lamb biryani I have tasted."
- "The food is not good. Chapli kebab was undercooked and completely tasteless."
- "The biryani was also not fresh the rice were dehydrated and old looking."
Service
Pros:
- "The manager was very polite and professional and gave us a large table with good views."
- "Extremely friendly staff who catered for all our needs."
- "The staff were all very kind and helpful."
- "The staff were friendly and professional. The care for those with allergies was also very well managed!"
- "Exceptional customer care with excellent food."
- "Service was good, food was amazingly fresh and delicious."
- "Service - Excellent, very polite and attentive staff."
- "Thank you to Verma and Manzoor for a wonderful service."
Cons:
- "The only negative was that our glasses were not clean but they did quickly clean these."
- "The service can be incredibly slow (over 3 hours for a meal) and the wait staff seem to be forgetful."
- "Great local restaurant. Went for my Father in Laws 70th birthday."
- "Service was very good, very caring waiters."
- "The service was non existent, only giving 3 stars for the views."
- "Service was very good,
very caring waiters."
- "The service was absolutely shocking. They then have the cheek to add 12 1/2 % service charge to the bill."
- "The food was good, but the service was absolutely shocking."
- "Horrible food, small portions, the starters took 45 mins to come out."
Price
Pros:
- "The food was really good quality and reasonable given the standard."
- "Bit expensive but worth the hype."
- "Bit expensive, but worth it. Genuinely tastier food than so many halal Michelin restaurants."
- "Prices are reasonable too."
- "Gem of a place. Beautiful setting, lovely decor and very reasonably priced and yummy desi food."
- "Food is top notch, good flavour and value for money."
- "The Orangery offers free parking, which is great."
- "I've visited the orangery twice for a leaving work lunch event and have enjoyed the lunch thali."
Cons:
- "The portion of the food is very small and the bread is tinny. You pay so much and come out hungry."
- "They charge you £8 for service charge."
- "The service charge was added and I was told this was mandatory to pay."
- "A service charge was added and I was told this was mandatory to pay as they brought out a celebration platter."
- "For a family of 4 without cocktails you are looking at £120."
- "If only it was a bit cheaper, we'd go all the time!"
- "Butter chicken was fantastic. Will definitely visit again."
- "The price charged for 'Skip' sized popadoms...very dissapointed, management should address this issue."
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