The Orangery by Sapna Reviews Summary

Category: Punjabi restaurant

Address: Golf Club, Stockley Park, Hayes, Uxbridge UB11 1AQ, United Kingdom

Phone: +442086060771

Rating: 4.3
based on 304 reviews.

Ambience

Pros:

  • "Ambience was really excellent."
  • "Set in a really nice location with plenty of parking and nice views to be seen."
  • "We loved the venue with the views across the golf course."
  • "Ambience and design of the restaurant were amazing as soon as we walked in."
  • "The best thing about the place is their atmosphere."
  • "Beautiful views over looking the golf course."
  • "Decor - Very nicely decorated not the usual tacky flower walls you see in a lot of places."
  • "The restaurant itself is also very beautiful."

Cons:

  • "Why not have a proper orange tree instead of artificial oranges would be much more nicer."
  • "The location of the restaurant is quite nice as there is a lovely golf course surrounding it."
  • "Ambience was perfect. Nice family restaurant."
  • "On arrival said we didn’t have a booking but we did."

Food

Pros:

  • "The food was really good quality and reasonable given the standard."
  • "This is 20 years on from our wedding day when they were our caterers. And the food is just as fantastic as it was then."
  • "The drinks, starters and main course were so tasty."
  • "Delicious Indian food is available on the menu, and each dish is bursting with taste."
  • "The food is fresh and delicious. Every dish had its own flavour profiles."
  • "The only decent thing was karahi."
  • "Delicious, fresh Indian food in a lovely setting."
  • "Really good food. Everything was wonderful."

Cons:

  • "Ambience was really excellent, however the food was average."
  • "The portion size is quite small."
  • "I don’t like the taste of food they serve."
  • "So overall it was really bad food for my taste."
  • "The main dishes - lamb and chicken were most disgusting ever."
  • "The lamb biryani is one worst lamb biryani I have tasted."
  • "The food is not good. Chapli kebab was undercooked and completely tasteless."
  • "The biryani was also not fresh the rice were dehydrated and old looking."

Service

Pros:

  • "The manager was very polite and professional and gave us a large table with good views."
  • "Extremely friendly staff who catered for all our needs."
  • "The staff were all very kind and helpful."
  • "The staff were friendly and professional. The care for those with allergies was also very well managed!"
  • "Exceptional customer care with excellent food."
  • "Service was good, food was amazingly fresh and delicious."
  • "Service - Excellent, very polite and attentive staff."
  • "Thank you to Verma and Manzoor for a wonderful service."

Cons:

  • "The only negative was that our glasses were not clean but they did quickly clean these."
  • "The service can be incredibly slow (over 3 hours for a meal) and the wait staff seem to be forgetful."
  • "Great local restaurant. Went for my Father in Laws 70th birthday."
  • "Service was very good, very caring waiters."
  • "The service was non existent, only giving 3 stars for the views."
  • "Service was very good, very caring waiters."
  • "The service was absolutely shocking. They then have the cheek to add 12 1/2 % service charge to the bill."
  • "The food was good, but the service was absolutely shocking."
  • "Horrible food, small portions, the starters took 45 mins to come out."

Price

Pros:

  • "The food was really good quality and reasonable given the standard."
  • "Bit expensive but worth the hype."
  • "Bit expensive, but worth it. Genuinely tastier food than so many halal Michelin restaurants."
  • "Prices are reasonable too."
  • "Gem of a place. Beautiful setting, lovely decor and very reasonably priced and yummy desi food."
  • "Food is top notch, good flavour and value for money."
  • "The Orangery offers free parking, which is great."
  • "I've visited the orangery twice for a leaving work lunch event and have enjoyed the lunch thali."

Cons:

  • "The portion of the food is very small and the bread is tinny. You pay so much and come out hungry."
  • "They charge you £8 for service charge."
  • "The service charge was added and I was told this was mandatory to pay."
  • "A service charge was added and I was told this was mandatory to pay as they brought out a celebration platter."
  • "For a family of 4 without cocktails you are looking at £120."
  • "If only it was a bit cheaper, we'd go all the time!"
  • "Butter chicken was fantastic. Will definitely visit again."
  • "The price charged for 'Skip' sized popadoms...very dissapointed, management should address this issue."

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