EastZeast Restaurant Reviews Summary

Category: Punjabi restaurant

Address: 1362 Leeds Rd, Bradford, BD3 8ND, United Kingdom

Phone: +441274053155

Rating: 4.2
based on 288 reviews.

Food Quality

Pros:

  • "Amazing tasting and you can see freshly prepared food."
  • "The food is absolutely beautiful and I've never had a bad meal there."
  • "First time me visiting Eastzeast restaurant. I can honestly say the food was absolutely amazing."
  • "The food is really underrated and was one of the best chicken handi from a restaurant in Bradford."
  • "Punjabi cuisine is excellent I must say!"
  • "Chicken wings have a different flavor in different countries... I had the Indian chicken wings here, and they were super delicious."
  • "The food was piping hot and fresh I would definitely recommend."
  • "Delicious food and fantastic service from all, they were all very attentive."

Cons:

  • "Food: on a scale of 10, I would rate the food I had eaten as 4.5/10."
  • "Can’t remember what I had for starters but do remember the chicken wings it was nice and butter chicken was slightly bland for my liking."
  • "Food was cold and we have 30 people and one person to serve us all we had to get up and help our self's it was horrible."
  • "Had a really poor experience today, ordered the Lamb Karahi and butter chicken, both lacked any taste whatsoever."
  • "Food was nice, the chicken dish came chopped up and not like a typical curry you would get."
  • "The butter chicken was not. I don’t think the chef knew how to make it. It came out yellow and the chicken was in very small pieces."
  • "Bad Experience, Waiters kept disappearing, Food tasted like it was old and had been made a week ago and just warmed up in microwave."
  • "Absolutely disgusting. Honestly the smell when you first walk in. The dirty furniture. Ripped dirty seats. Disgusting floors."

Service

Pros:

  • "The staff are very attentive and friendly. Especially Yusaf who always goes above and beyond."
  • "Very good customer service and the food quality and quality both amazing."
  • "The staff are friendly and welcoming especially Joe."
  • "The customer service was on point and the staff very customer-friendly."
  • "We went in to celebrate my wife birthday and the staff member that serviced us was so helpful and could not do enough for us."
  • "Lovely service, decor is beautiful and the atmosphere is great."
  • "The service was brilliant and quick. The food was absolutely gorgeous and worth the price."
  • "Had a lovely dinner out today with the family, such calm and relaxed vibes and couldn’t fault the service."

Cons:

  • "Customer service: Overall, it was unwelcoming; no kindness, no courtesy or smile; lack of coordination; lack of supervision; lack of waiters."
  • "The lack of waiters and service was horrendous. We had to help ourselves to clean plates as the ones we were given were dirty."
  • "We had to wait a long time just sorting out the issue with the bill."
  • "The food took 2 hours to come, we were very tempted to walk out, another family did walk out."
  • "Waited 30 minutes for starters then waited 1 hr for food not good service was awful portions size was like a small little bowl."
  • "Absolutely terrible, rubbish service disrespect to the elderly! No manners. Booked table at 8.30 didn't get seated till 9 and no food until 10."
  • "The service was poor had to wait a hour after my starters for the mains to come out."
  • "Service was terrible - was in there nearly 2 hours - got seated without menus for ages - had to ask for menus - got starters without sauces asked for them several times took ages."

Decor and Atmosphere

Pros:

  • "The decor is impressive and there’s a wide variety of food choices."
  • "Decor is lovely and friendly staff, did ask to get food packed at the end but waiter packed it funny so it caused a mess."
  • "Excellent service, the interior from inside is breathtaking, definitely a place to dine in if you’re in Bradford next time."
  • "The atmosphere was very relaxing and they even have a prayer room upstairs."
  • "The restaurant was fantastic, from the food to the service. The food was exceptional and came on time."
  • "The atmosphere was excellent, the service was prompt and the food was delicious!"
  • "The restaurant has found its footing and is now a wonderful addition to the local eateries."
  • "The food is fantastic. Perfect place to go with a family or group of friends. Can't wait to go back."

Cons:

  • "The decor needs attention with signs of use and marks around."
  • "The only compliment I can give this place is for its decor. Service was terrible."
  • "Absolutely disgusting. Honestly the smell when you first walk in. The dirty furniture. Ripped dirty seats. Disgusting floors."
  • "A very warm welcome from Ash & waiters very helpful & enjoyable. Best decor & very comfortable seatings."
  • "Food was also not great. Made us wait for a table even though there were plenty of tables free and a quick turnover of customers."
  • "I wasn’t happy with the gym I’d and service received here. I've visited the Manchester and Liverpool branches and they was nice thing like this."
  • "The place looks nice but in my eyes is deceiving and not for food people like me."
  • "Firstly, 3 STARTERS and 1 main cost over £23. Absolutely gobsmacked. Ridiculously expensive."

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