Relentless Steak and Lobster house Reviews Summary

Food Quality

Pros:

• "Excellent high quality food."
• "The food was gorgeous."
• "The food is cooked beautifully and is always fresh and high quality."
• "Food was very good."
• "Food was great."
• "The food was lovely too! Perfectly cooked just to our liking!"
• "The food was absolutely delicious."

Cons:

• "The lobster was VERY VERY poor ours came with no claws and the main part of the body had been emptied."
• "The paella is one of the worse I ever had."
• "Unfortunately it was bland and greasy; almost all tables in the restaurant requested additional salt and pepper for their meals."
• "Both our lobsters were mushy."
• "The food itself wasn't great, one starter burned, one under cooked."
• "Food was okay very bland lacking flavour."
• "The lobster was anything but fresh."

Service

Pros:

• "The table service was excellent."
• "Our waiter just went the extra mile. He was amusing and couldn't do enough for us."
• "waited on by Laura who couldn't do enough for us - a real gem."
• "Our waitress was nice and efficient."
• "Waiting staff were really lovely, attentive and knowledgable."
• "Staff pleasant and helpful, couldn't fault them."
• "Staff was amazing."

Cons:

• "Service borderline also- people sat without drinks for a while."
• "Had to wait and remind waiter for my chips."
• "The tables were dirty and left uncleaned until you were seated."
• "Had to wait too long for initial drinks order to be taken."
• "The waitress wanted to bring the mains when we wasn't ready."
• "Customer service was a little lacking."
• "Service was ok, some of the servers had no clue how dishes were made."

Atmosphere & Cleanliness

Pros:

• "Beautiful view outside."
• "A great setting."
• "It’s a very lovely place."
• "A nice ambience about the place."
• "The place has a really good feel to it."
• "Very busy and a nice atmosphere. Helpful staff."
• "Perfect little gem, hidden out of the way but worth hunting for."

Cons:

• "Tiled wall partition was filthy with food splattered on it and the top of the partition was very dusty."
• "We were handed a bunch of menus that were sticky and stained."
• "The whole place is a bit of a circus to be honest."
• "No effort by management to ask them to turn the volume down."
• "Some of the cutlery and surroundings made me question the hygiene of the place."
• "Oh and lastly the mens Loo's were disgustingly dirty!!"
• "Cleanliness was poor, the walls and pictures were dusty, could see where someone had drawn down wall with fingers in dust, glasses were very smeared."

Pricing & Payment

Pros:

• "Expensive but probably fair for portions and quality."
• "For a couple to have three courses depending on the mains you could be looking at around £100 plus drinks which are reasonably priced."
• "The restaurant has a pay as you order system which actually suits us quite well as I hate hanging around at the end of the meal looking for someone to pay."
• "Nice to see that they still take cash. I like the choice of how I pay."
• "The price was sensible."
• "You do have pay when you order due to walk outs but I actually prefer that."
• "The food itself was great and very much worth the money."

Cons:

• "Had to pay a deposit, so they already had my card details."
• "Asking for payment before the meal arrived was odd."
• "Any changes to any flavours of ice cream = more money."
• "The food is really expensive for what it is…a basic burger will set you back over £10 and it’s really not that nice."
• "It’s is 100% not worth the money."
• "For this money I would expect a lot more and to top it off we had to pay up front before getting our meal as per their policy!"
• "Very expensive to boot!!"