TGI Fridays - Ashton-under-Lyne Reviews Summary

Service Quality

Pros:

• "The service was exceptional from the minute we walked in."
• "Staff are really friendly and funny."
• "Excellent service from Jennifer! There were seven of us and she was very attentive."
• "Service was outstanding and staff were welcoming and friendly."
• "Our server Ella R was very polite at the beginning."
• "Our waitress Sophie was a lovely girl."
• "Service was fantastic! Was served by Lily-Beth, she was so lovely, Amazing customer service."
• "Our server Abbie was pleasant and attentive."

Cons:

• "After 20mins, still hadn't been served, anything! Our drinks order hadn't even been taken."
• "Service was very slow to begin with, drinks order taken 20 minutes after arrival."
• "Was waiting at the door for ten minutes before being seated, then waiting 20 minutes to be served."
• "Service at TGI stinks!"
• "Whilst the person serving us was polite, it took a significant amount of time to order."
• "We had to ask for our free drink refills each time."
• "Service was very poor...waited 25 minutes for drinks order to be taken."
• "Waitress wasn't around at all to take food orders or drink orders."

Food Quality

Pros:

• "The food was super tasty and we all polished it off!"
• "The food was really great and tasty."
• "Absolutely top quality food and a really great choice on the menu."
• "Food was really good albeit £23 for ribs."
• "The food was delicious, the atmosphere was great."
• "Meal was lovely, cocktails great."
• "Mozzarella sticks and the tomato marina sauce are very nice and would buy again!"
• "Loved the outdoor seating available and all the servers were super friendly and so happy to be back."

Cons:

• "Food is way overpriced and the taste does not reflect the cost."
• "Food was bland and barely warm."
• "Rather disappointed... the food looks nice but flavours were lacking."
• "Came to Friday’s for my monthly craving of sesame chicken strips and half rack of ribs in legendary sauce - and it always is legendary. But the portions are shockingly stingy."
• "I ordered fajitas and the wraps were absolutely tiny. Almost impossible to make a fajita."
• "The food wasn't great the burger with cheese was very dry."
• "Food was nice steak wasn't cooked to my liking but was really nice."
• "Food very nice, good atmosphere, loved the music and staff were very friendly and made the experience a memorable one."