Unit Reviews Summary

Food Quality

Pros:

• "Food arrived quickly and was so tasty. Everything cooked really well."
• "Loved the prawns, curly fries, milkshakes and mac and cheese."
• "The burger was packed with salad and the meat tasted very nice."
• "Food was delicious! Milkshakes are a must here we had the flake and Oreo concrete."
• "Tasty burgers, lots of fries! Overall good value."
• "The food was lovely, portions are large and well done in all areas."
• "Amazing service, friendly staff and awesome food!"
• "One of the most beautiful and delicious burgers in UK."

Cons:

• "Burgers needed more sauce on as both Korean chicken and halloumi burgers were quite dry."
• "The burger... was a bit too greasy at times."
• "The pizza burger... had a beef Patty with pepperoni and pizza sauce. It was freshly made and tasted as good as it looked."
• "The prawns were overcooked to the point it was hard to tell what was in the coating."
• "The salad in the burger was wilted and brown — should have been thrown away not used in the burger!"
• "The wings needed a lot more sauce as the wings were dry."
• "The brisket was more like sliced beef and not the succulent moist bbq flavoured brisket I would have expected."
• "The burger bun was cold and looked like a breadcake, I asked for American cheese and pickle didn't get either and the burger just did not taste good at all."

Service and Staff

Pros:

• "Waiter was very helpful and attentive."
• "Very kind and friendly staff."
• "The servers were extremely helpful and attentive throughout our stay!"
• "The staff were lovely and couldn't do enough."
• "Service was great from the moment we walked in."
• "Service was extraordinary. They went out of the way to look after us."
• "Friendly staff, fast service & a warm/cosy environment."
• "Absolutely amazing. Came here in the afternoon. Was quiet with a few people around."

Cons:

• "The website ordering is horrible and there is no free WiFi that could have made the ordering experience better."
• "Order was by an App which was clunky and didn't make customizing orders that easy."
• "The atmosphere is a little confused with some very clever design decisions muddled with empty bottles and stickers that look like a five-year-old was given a free pass."
• "Used to be really good and well worth the money. However, our last experience ordering from there was shockingly bad."
• "The major let down for me and my partner was the bottom bun of the burger was quite saturated with grease which made it soggy."
• "The only way to sum up this place? Awesome. Yet even that is an understatement!"
• "The only way to sum up this place? Awesome. Yet even that is an understatement!"
• "Very friendly staff. Manager let me park in their staff car park as there was not any parking free around."