The Bungalow Diner, Marks Tey Reviews Summary

Food Quality

Pros:

• "Staff were very helpful too food was hot and delicious cant wait to come back again!"
• "Food was absolutely amazing for the price, and I mean it. Unbelievably good value."
• "Really tasty food for an incredible price."
• "Good Food and Friendly Service."
• "The Chicken wraps were delicious and full of fresh salad and the chips were very generous and tasty too."
• "Food is exceptional. We had the big breakfast, very good value and so filling."
• "Lovely food, so tasty. Pizza was 12 inch and tasted great."

Cons:

• "Quality of food is way below average."
• "Lunch we waited 45 mins in a nearly empty restaurant, mains were not very nice or good quality."
• "The burgers were like rubber with no flavour the buns were dry and stale in texture."
• "Diabolical! Had the full English, eggs were not cooked and hashbrown was stone cold in middle."
• "The sausage was the very cheap and nasty type you get 100 for £5 and the bacon was just a congealed lump of fat."
• "Food took ages and when finally came out it looked appalling! Always a burger meal came with chips onion rings and coleslaw but it was just a burnt roll burger with grey looking patties in a basket, the chicken burger was dry and cold and pizzas were questionable."
• "We ordered bufflo chicken wings and they was so raw in side was really bad and the stake wraps were very greasy as well."

Service

Pros:

• "The staff very attentive, a great buzzy atmosphere when they are busy."
• "The wait staff was extremely friendly and other than missing extra coleslaw, service was perfect."
• "The staff were amazing really friendly and helpful, made our son day by letting him make his own milkshake."
• "The staff were all quick friendly and helpful throughout our stay."
• "All the staff gave an A star service."
• "The lady serving us was very helpful and patient, nothing was too much trouble."
• "Really friendly staff, superb service the whole way on a REALLY REALLY busy day."

Cons:

• "I arranged for 10-12 friends to meet for breakfast on Sunday. Booking 2 tables of 6, booking made 27 may for 4 July. My friends arrived to be told no booking was made and there were no tables the staff were very rude."
• "With 6 people behind the counter looking like they had nothing to do... I had to ask twice for someone to take my order."
• "Generally unpleasant smell to the place on entering, after being ignored for 15 minutes we left and will never be back."
• "Was served by a man who was some kind of manager, who cared so little about his job or our experience."
• "Moody staff who seem annoyed if you ask them for anything and food isn’t great anymore."
• "Genuinely never witnessed slower service. Ordered 2 burgers waited over an hour and a half, no sign."
• "The staff seemed more interested in playing with their kids than serving us."

Ambiance and Cleanliness

Pros:

• "Have also been to a couple of car nights here which were fun."
• "Good music and characterful decor."
• "The aesthetic is perfect and complements the food that they serve really well."
• "Spacious, clean, not tired looking. Themed as an American diner and decorated well."
• "Definitely a hidden gem in Colchester."
• "The theming of the diner was amazing."
• "The venue was clean, tidy and the staff did a great job at keeping it like that throughout the day."

Cons:

• "The place is starting to feel a bit run down, the menus are falling apart and it all feels a bit dirty."
• "Chips were soggy and onion rings no better."
• "The only downside is the toilet wasn't clean, the floor was completely soaked... And it wasn't something you'd like to smell during your meal."
• "The place was appalling in cleanliness and this time the staff member was more interested in chatting with her mates at the bar."
• "Bacon very fatty and undercooked. Bread must have been old as it was falling apart."
• "The place could be improved by simple things such as changing the many light bulbs that weren’t working and simply cleaning the tables and front door as it doesn’t give a good first impression."
• "A very different experience—the place was appalling in cleanliness and this time the staff member was more interested in chatting with her mates at the bar."

Value

Pros:

• "Food was absolutely amazing for the price, and I mean it. Unbelievably good value."
• "Really tasty food for an incredible price."
• "Pleasantly surprised by this restaurant! Was a lovely atmosphere and prices and portion sizes were great!"
• "The price was very reasonable and the quality of ingredients were quite good."
• "Good value English breakfast, tasty just as expected, ate the lot."
• "The food arrived promptly and was generous in proportion and flavour!"
• "The food was great for the price, and the prices are very reasonable."

Cons:

• "The milkshakes are great, but very overpriced."
• "It is expensive in my opinion for what you actually get given it classes itself as an American Diner."
• "Cost me nearly £100 pound trust me avoid this place the Swan just down the road is better value."
• "This and two coffees came to over £12 so not value for money either."
• "Have only ever visited for breakfasts, slightly overpriced for what you get."
• "Food was very average but can’t complain for the price of it, however, the coffee was cold when came out."
• "My husband rates the place 5* but I marked it at 3 because it was very loud from music plus people trying to talk over the music."