Bbuona Reviews Summary

Category: Italian restaurant

Address: 102, Oxford, OX1 2DF, United Kingdom

Phone: +441865793240

Rating: 4.6
based on 188 reviews.

Food Quality

Pros:

  • "The pizzas are amazing - the ones with the mozzarella ball on top especially."
  • "Absolutely delicious food."
  • "Unlike any pizza I’ve had, but fabulous."
  • "The crust is just so light and crunchy and the toppings very fresh."
  • "The food made here is authentic, delicious and of incredible quality."
  • "The pizza was particularly outstanding - the crust was perfectly crisp and the toppings were fresh and flavorful."
  • "Very tasty Pizza, you can tell they use fresh authentic ingredients."

Cons:

  • "Almost every pizza we got has charred crusts; just bear that in mind."
  • "They have something called Pizza but it’s just a bread with some tomato sauce on top :) very disappointing."
  • "The pizza is only OK."
  • "However, the sourdough pizza was difficult to eat, quite chewy and heavy."
  • "While the pizza here is nice, it isn't fantastic, and a whole pizza is what i would call the size of half a pizza."
  • "Pizza looks good but the lasagne tasted like Heinz tinned beef ravioli."
  • "Not a tasty pizza..dough was average..different unusual toppings...bit pricy for a basic level."

Service

Pros:

  • "The staff are all very welcoming and the service is prompt."
  • "Service is really good with nice Italian staff."
  • "The waiters were very nice, asking us if everything was alright with the food."
  • "What an amazing customer service."
  • "All the staff were welcoming and friendly and the service was great!"
  • "The service was amazing, super friendly and fast."
  • "Staff were very friendly and helpful!"

Cons:

  • "I've had very mixed experiences here: on some visits I've been served satisfactory pizza in a timely manner, but I've also had to wait 40+ minutes for a burned pizza."
  • "I was astonished when in return I was berated by another staff member."
  • "He just kept his back to me and completely ignored me when I ask to be served."
  • "We were not greeted or seated by staff (we seated ourselves at the only table available)."
  • "No staff checked-back on us after the food was delivered."
  • "Staff seemed to be a bit stressy, no one looking like they were particularly happy which alters the vibe."
  • "The staff is unusually unfriendly and, sometimes, stunningly rude."

Atmosphere

Pros:

  • "It was excellent and had a great atmosphere!!"
  • "Instant transformation into the Italian atmosphere."
  • "Great atmosphere, friendly staff, delicious food and drink."
  • "This gem is tucked away in the center of Oxford and provides a delightful Italian menu out of a small but extremely charming restaurant."
  • "The restaurant has a cosy and welcoming atmosphere."
  • "The staff was so kind and helpful - the atmosphere was laid back."
  • "It felt like we could've been in Italy! The atmosphere was so uplifting."

Cons:

  • "I also find the atmosphere a little imposing and loud."
  • "Great service and atmosphere (quite loud)."
  • "During winter, when there is no seating outside and the restaurant is busy they do cram people on top of each other."
  • "However, the restaurant is very small and does feel overpacked when full."
  • "The place is so popular that it's better to have a booking during peak times."
  • "The atmosphere is amazingly chaotic, the service was brilliant probably the best we have had in a while."
  • "Sweet spot. Ab fab staff friendly and sweet."

Price and Value

Pros:

  • "A little pricey but overall good."
  • "Cannoli could be cheaper but are really good."
  • "Everything was priced very fairly as well!"
  • "Highly recommended as it is priced fair and far cheaper than any other independent restaurant in the area."
  • "Price vise very cheap comparing to other cafes/restaurants in the area!!!!"
  • "Beautiful service and reasonable prices too, we will be back!"
  • "Well priced."

Cons:

  • "The tables are very tightly packed in so they struggle to deliver your pizza to the table if its busy."
  • "Fresh, authentic but a little pricey for the size."
  • "The food is very tasty, but a bit expensive."
  • "For the price, the portions were rather small but the dough was incredibly filling."
  • "The pizza is nice, but overpriced for what it is; it's made on site, but by the evening it's no longer fresh, and often best avoided."
  • "Bit pricy for a basic level."
  • "The pizza is a bit overpriced but worth it!"

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