Settebello Trattoria Reviews Summary

Food Quality

Pros:

• "Food is always amazing, quick service and very high quality food."
• "All the food was good, we had arancini and aubergine parmigiana to start which arrived quickly."
• "The food was delicious, good sized portion."
• "Every bite was bursting with flavor, and the presentation was a feast for the eyes."
• "For our main, we had the Ziti Arrotolati Carbonara. The dish had great flavour."
• "The food tasted absolutely incredible!"
• "The food is like being in Italy."
• "The food was lovely bit expensive for portion size."

Cons:

• "My pizza was just weird. Nice ingredients, nice cooking, but not in the right order."
• "The food was very quick to arrive at the table - we were all very surprised at this."
• "Menu was missing classic Italian dishes like lasagne and risotto."
• "The pizza was undercooked and generally tasteless apart from the horrible tasting toppings."
• "The food was very overpriced for the taste."
• "The mozerella sticks were mass produced frozen things similar to those served at mcdonalds."
• "All 3 of the mains were very bland and basic (3 pasta dishes)."
• "The pizza base was cooked, then a bunch of cold ingredients ham, tomato, cheese etc lobbed on top."

Service

Pros:

• "Despite the chilly weather, we sat outside and thankfully there were nice blankets to use and heaters."
• "Never been disappointed. Staff are lovely and always willing to go an extra mile."
• "Very prompt service with a smile. Food came quickly and was flavoursome."
• "The service was amazing, we were served by a lovely man - John."
• "Chloe was very great and attentive. Chloe, the server can read minds."
• "Service was amazing, Benn could not of done more for us."
• "First class service by staff. Gabby served myself and my dear friend."
• "The service from our waiter Ben was outstanding."

Cons:

• "The restaurant was a little too loud and when you want to catch up with whoever you’re with, we were all having to shout."
• "Service was good and the waiter and waitress were polite and helpful. Decent lager and spirits to choose from."
• "The service is not good. It’s very slow and hard to get someone’s attention."
• "To sum up the customer service was terrible: they messed up our booking and only told us on the day, they took half an hour to take our food order."
• "The service was poor - initially started off well BUT ordered drinks which failed to arrive."
• "The service, and food was beautiful! Staff so friendly and go the extra mile."
• "I sat for 15 minutes waiting for someone to get my order. I called for a waiter, told me he'll get someone else to serve me."
• "Very friendly staff - thank you Fabio for all the attention with us. Highly reccomend this place!"

Ambiance

Pros:

• "Lovely ambience. Busy but noise level was acceptable."
• "Beautiful restaurant with incredible ambiance, our server Niamh was amazing."
• "The restaurant was very busy, but the noise level was ok. The place had a warm and cosy feeling."
• "The ambiance is perfect, nice for friends, families, young & old."
• "Service was also excellent, really engaging and full of good humour, as an outsider I felt more than welcome!"
• "The staff were nice and the pasta main was authentic."
• "Such a cozy place to spend an evening at! Thank you guys for the warm experience."
• "Very impressed with this beautiful and majestic place. My friend had a wonderful Birthday last night at your Restaurant cocktail bar."

Cons:

• "The 'background' music is far too loud."
• "The only thing we actually enjoyed were the truffle fries."
• "Unfortunately the outdoor area is used by smokers which really lets it down."
• "The look of the restaurant is lovely and the staff were friendly and polite. Slightly disappointed our fries were not provided with our main meal."
• "Refuse to serve food. They ask us to stay and drink for 1.5 hours and after that to order food."
• "It was very pleasant to sit inside which is Air Conditioned. A traditional italian atmosphere."
• "Let’s not forget just as we walk in, the two male severs comparing how hot and sweaty they each were."
• "Great food 10/10 , let down by the 3/10 for how safe I felt due to lack of covid measures."