Gusto Italian Reviews Summary

Service

Pros:

• "Staff were very friendly efficient and helpful could not fault them especially Josh."
• "Our main waitress was Francesca, she was so bubbly and made our experience as enjoyable as possible!"
• "Service was excellent and the staff catered to our needs."
• "Waiting staff very friendly and service is efficient."
• "The staff were great, friendly, and the food selection excellent."
• "Service was quick and very friendly and the food was lovely."
• "The staff couldn't have been more attentive, (thank you Jess!) Thank you everyone. Highly recommended .5 stars."

Cons:

• "Our waiter (Ismail) seemed extremely unattentive and seemed to lack a bit of 'gusto' himself."
• "Visited the restaraunt in Didsbury today and was disappointed with the service."
• "The waiter was beyond rude when taking our order."
• "Service was particularly bad..40 minutes to clear plates."
• "Waiting service was ok at best, they could have been both quicker and friendlier."
• "Had to wait ages to get served."
• "Service is below average, had to ask 3 times for my cocktail."

Food Quality

Pros:

• "First class Pizza, extremely friendly staff."
• "Food and drinks were really tasty too and had options for everyone!"
• "Food was delicious (we had the sunday roast) and was quick to arrive at our table."
• "We asked for Fresh Baked Garlic Pizza Breadwith rosemary and sea salt, pizza Caprino, Milanese Risotto, creamy mash, Sicilian Arancini Rice Balls... Some beers and soft drinks. Delicious."
• "Good Sunday Roast and value for money."
• "Food was lovely."
• "The food was amazing, I'll definitely return."

Cons:

• "Vegan options are basic, all with arrabiata sauce (spicy) meaning that all vegan dishes have the same flavour, changing only the type of pasta."
• "Food is average too."
• "Shame on the restaurant overpriced and poor quality."
• "So chewy that it felt like a gum eraser that they use in school."
• "The food is over priced and staff service was polite but it felt forced rather than natural and genuine."
• "The main portion sizes were on the smaller side and I wasn't stunned by the quality - especially for the price."
• "Overpriced place."

Ambiance

Pros:

• "Love Gusto's, been going to this restaurant for years, I never get bored of the food."
• "Lovely atmosphere, food was delicious and fresh!"
• "Probably the best Italian this side of San Carlos, Gusto pumps a mediterranean spark into Didsbury Village."
• "The atmosphere was wonderful."
• "Gorgeous setting."
• "Beautiful setting."
• "Really dreamy atmosphere, staff friendly and smiley."

Cons:

• "The constant smell of sewer made for an unpleasant dining experience."
• "The internal area is very noisy, difficult to have a conversation."
• "Ordered a Bramble cocktail and it tasted like pure lemon juice."
• "Atmosphere was lively but I couldn’t hear my own conversation due to the restaurant being so loud."
• "But noisy, mainly from the chefs shouting orders. Need to have a map for the toilets, so far away upstairs."
• "Overbooked, incredibly loud including a large group placed in the centre of the room making an obscene amount of noise."
• "The women's restroom had no toilet paper, was dirty and had vomit everywhere."

Value

Pros:

• "Top tip: Get a gusto card.. you can then book online and get 40% off weekdays and 20% at weekends."
• "It was a good night, my friends and I went on a 50% offer, and we had so much between us."
• "The menu has lots of choice and is reasonably priced."
• "Food is almost always good value for money."
• "Lunch menu is reasonably priced."
• "The food & service was better than ever."
• "We took advantage of the Gusto Gold Award Birthday promotion and the Spring menu promotion which was great value on drinks all round."

Cons:

• "£7 for a bowl of plain boiled pasta when U only asked for a few strands!!! Seriously!!!"
• "Neglect Bad customer service Way overpriced."
• "Overrated and overpriced, got a soggy pizza with a bland tomato sauce."
• "Soooo overpriced."
• "Sorry but I don't expect to leave a restaurant hungry after spending £26/head on Sunday lunch."
• "The food was above average but definitely not worth the £93."
• "The dessert (banoffee tart) was sour."