"Staff were very friendly, very helpful. Excellent service."
"We were greeted and shown to our reserved table and our orders taken promptly."
"The service was brilliant, with the servers being highly attentive."
"The bar staff were ever so helpful and efficient - quick table service and settling the tab was as easy."
"Service is great, the waiter came to check up on us to see if everything is good."
"Service was really good, waiting staff are really friendly and attentive."
"The staff are super friendly and they provide a really good service."
Cons:
"The only thing that maybe could be improved is that they were a bit insistent to order our food asking us every 2-3 minutes."
"We were constantly rushed to order our food and drinks."
"Asked for dessert menus at 8.20pm... Half an hour later she had to go to the bar to ask again for the menus and the water."
"No staff greeted us when we arrived only after waiting around in the garden and then checking at the bar did they point to our table that was reserved."
"I wouldn’t recommend going at lunchtime as service very slow."
"Service was exceptionally fast and food came out the fastest I've ever seen!"
"Restaurant far far farrrr too busy for only 4 waiting staff."
Food Quality
Pros:
"The king scallops and black pudding are a must have they were cooked to perfection."
"The rib eye steak was a perfect medium rare and the fries were incredible seasoned."
"Food was lovely, all looked very fresh and homemade."
"The food was absolutely amazing and the service was brilliant."
"Food was excellent - beef wellington was tender and perfectly prepared."
"The food tasted amazing, and was cooked exactly how we asked."
"Food was exquisite, with lovely presentation."
Cons:
"When our sweet arrived the ice cream was already part melted."
"We ordered the slow cooked lamb from the Sunday roast menu. It was very dry. Very dry."
"Vegan burger was average, and misleading advertising to state it comes with a charcoal bun when it's just a toasted bread roll bun."
"Only downfall was the food which wasn't bad but also wasn't like WOW."
"Tonight my husband's burger was raw in places."
"Food was disappointing considering the reviews. Had the lamb burger, which had a very odd soft consistency and was not recognisable as lamb/meat."
"Food looks great but actually lacks in flavour, needs more love and seasoning."
"The perfect environment and stunning view always attract the patronages."
"A very rare 5 star review from me."
"The atmosphere at the Cross Keys was just right nice background music."
"Right off the bat we liked the aesthetics with thatched roof and that atmosphere of a serene traditional English pub."
"Lovely little pub with a nice atmosphere."
Cons:
"certainly will not be visiting again too many people in one place - money obviously main issue."
"Got a lot noisier when a hen party arrived."
"Only negative was there was a lot of screaming babies but you can't get away from them so."
"The new restaurant area is a box and the noise is insane."
"The only other niggle that stops me rating the experience higher is that I found the surrounding chatter against the hard floor rather noisy."
"Absolutely no social distancing from other tables."
"Eating inside it was really busy and very noisy for the first part of the evening."
Value
Pros:
"The prices are fair here and they are not bad overall."
"The prices are reasonable too, with the portions the correct size to match."
"Prices were reasonable considering the quality of the food."
"Amazing food and reasonably priced for the quality!"
"Great value."
"Really good value considering how much you got."
"Value for money is good too (4 in our party, 2 courses, 2 drinks each and shared 2 desserts) with the bill coming in under £165 including a 15% tip we added."
Cons:
"The Cross Keys is a little on the pricey side but it is well worth it."
"Food tasty, well prepared, although not cheap."
"It feels like this venue prices itself at a standard / expectation that it does not deliver."
"The food was ok, and creatively not worth the prices."
"Got the roast to share for two people and it was slightly underwhelming, our serving was absent of carrots and parsnips and the lamb was almost unbearably dry."
"Food was second class too, Dogs meat Lamb Roast and sleepy potatoes."
"Everything just lacks any particular love, it looks and tastes like uninteresting food."