Address: 13a Small St, Bristol, BS1 1DE, United Kingdom
Phone: +441174037162
Rating: 4.5
based on 252 reviews.
Food Quality
Pros:
"Very, very tasty food and all of it reasonably priced."
"Every dish was prepared with care evident in presentation and in taste."
"The tabbouleh was perfect, the falafel tasted fresh, cheese filo pastry was amazing."
"Absolutely delicious food in very generous portions."
"The food was absolutely delicious, with wonderful grilled meats."
"The food was delicious and there were generous sized portions."
"The food is delicious, authentic and freshly prepared."
Cons:
"All cheap deep-fried /tinned/ pre bought mezzes, many of which were dry and over cooked."
"The only underwhelming items were the lamb meatballs (not fresh), vine leaves (tasted a bit canned) and the dry chicken wings."
"Food was okay however having been to Beirut and eaten at several different Lebanese restaurants around the world and in the UK, I felt this food was not authentic Lebanese food."
"Most of the plates seem to be over fried or too sweet."
"The mains were awful, tasteless!"
"The food was pretty dull and one dimensional."
"The food was expensive and not very tasty."
Service
Pros:
"The staff are very friendly and know the menu well but even more importantly they are quick."
"The customer service is really good, polite, helpful but not intrusive."
"Our server was absolutely lovely and she constantly updated us and asked if we needed anything."
"The service was excellent."
"Service was great - friendly, efficient, but mostly out of the way."
"Service was good and timely."
"Fantastic service from the staff also."
Cons:
"Really lacking on service."
"Always get the worst, rudest service here."
"We waited ages to be seen to and was constantly being ignored by the 6 members of staff."
"The manager who dealt with us was incredibly rude."
"The manager rudely but 'discreetly' tried to kick us out even though we had only been there for less than two hours."
"Poor service last night, forgot about our main course when rest of the party had finished."
"Food was very tasty and came out fast but the service was terrible."
Atmosphere
Pros:
"Lovely cosy atmosphere in an historic cellar."
"Restaurant is in a stone vaulted basement with concealed lighting."
"The mood-lighting on the vaulted brickwork really helps to create a 'foreign' atmosphere, and once the food arrives it feels like the rest of Bristol is very far away."
"The decor and atmosphere make it feel like you are in another country."
"It’s a very intimate unusual setting!"
"Amazing ambience gives you a feel like you are underground...maybe under a bridge and the manager was sweet enough to play music of our choice."
"The surroundings of the restaurant are a little dated but it adds to the charm of the place."
Cons:
"Toilets not great either."
"I noticed how dirty the place was."
"First thing I noticed was the dirty slippery steps going down to this small dark basement restaurant."
"A little too dark place for my taste."
"A bit dark and dreary inside."
"My only complaint is about the bright lights which glare in your eye beside each table."
"Dark menus in a dark restaurant is a bold choice."