YO! Sheffield Meadowhall Reviews Summary

Staff and Service

Pros:

• "I will say that this is in no way a review on the staff, who were friendly and enthusiastic."
• "Great food, courteous staff as always, and prices were to be expected based on my previous YO Sushi visits."
• "Staff are welcoming (in the main) and onsite team are ever present."
• "Love this place. Well worth a visit. Excellent service wide choice of dishes to choose from."
• "Lovely food with very welcoming and helpful staff."
• "The staff get a 5/5."
• "Really lovely and professional staff, in our case we were served by Leah, who made the experience all the more pleasant."

Cons:

• "After waiting to be seating which we didn’t I decided to sit down with my family as no one wanted to seat us when there was loads of seats."
• "We tried to eat here in Sunday as never tried it before, after waiting at the queue area no one acknowledged us."
• "The water never arrived so we had to flag someone down half way through the meal."
• "The service is painfully slow for anything other than drinks."
• "We waited at the till for around 5 minutes and were ignored twice by the server before finally seating us down."
• "Staff not attentive enough."
• "We were not acknowledged at all by the staff."

Food Quality and Selection

Pros:

• "Food good and arrived hot."
• "The food was hot and extremely filling."
• "Food was top notch and couldn’t fault it."
• "The food is excellent, very tasty, no complaints there."
• "Food is great. Selection is there."
• "The sushi was amazing and the dishes were clean."
• "Food was amazing. we got plenty of sushi, including but not limited to - cucumber maki, avocado maki and spicy chicken katsu roll."

Cons:

• "The ones on the belt were ok, but we did notice some of the plates on the belt missing the salad bits that go with them."
• "The sushi quality has definitely worsened."
• "The firecracker rice was a huge disappointment."
• "The miso soup was watery, bland with the nori in it still crispy and the spring onions raw and rubbery."
• "Absolutely terrible and expensive."
• "Food was mediocre and the service was rubbish! I'll be sticking to Mr Myagis in the city centre for better sushi!"
• "The food here (Meadowhall) was absolutely atrocious."

Pricing and Value

Pros:

• "Also used a 30% off food voucher which made it better value for money."
• "It was also a Monday, and on Mondays To Sushi have many plates reduced to the price of a blue plate."
• "I believe the prices are fair, the portion sizes are great and the food tastes delicious."

Cons:

• "The pricing has become very anti-customer."
• "It is overpriced."
• "Food is very nice, they've upped the prices since the last time I went and it seems you now leave hungry and with an empty pocket."
• "We hardly had anything but 3 cokes was nearly £12!"
• "Also the food here has become exceedingly expensive, since Covid prices are through the roof and honestly, it's just not worth it."
• "Considering the small portions and the dishes from the belt priced around £6, the overall experience felt overpriced and unsatisfying."
• "Incredibly high prices with the quality/portion of the food and place."

Ordering System and Experience

Pros:

• "Easy to order through app with food arriving in good time to our table along the conveyor belt."
• "Ordering is done via your smartphone with the conveyor belt bringing your food to the table."
• "They also have an amazing points system if you have a yo!sushi account."

Cons:

• "Yo Sheffield was great enjoyed my bottomless miso soup, was a bit a nightmare signing up to the app to get the menu then it wouldn't let us pay."
• "The new ordering system, presumably brought in during Covid, isn't very intuitive."
• "You have to order by your phone nearly no service given."
• "I was unhappy with the new QR code ordering system, the shrunken menu, and disappointed in the cleanliness of the dishes."
• "Not really happy that you still have to order on your phone."
• "Ordered on the app - took 30 minutes to get anything to our table not even tap water."
• "Ordering on the mobile app lacks the previous experience in dining in."