YO! Leamington Spa Reviews Summary

Food Quality

Pros:

• "The best quality sushi and reasonably priced."
• "The food was tasty as always and we are fans of Yo Sushi and will return again."
• "Food came fast and was fresh and tasty."
• "The food was delicious and super fresh."
• "The food itself was very tasty and I will be coming back again another day."
• "Food is always amazing here and extremely tasty and fresh."
• "One of my favourite restaurants. The food is very delicious."

Cons:

• "Sushi pieces were small, sashimi was too cold, and the rice was undercooked, hard and falling apart."
• "Missing item sashimi, missing additional waabi and soy souces, food were not freshly made, thin pieces of fish and discoloured tuna, undercooked rice."
• "Considering the price, I found the sushi poorly prepared."
• "Food was not fresh and stale."
• "The quality of the food was sub par, receiving food cold and looking like it was just thrown together."
• "Really bad compared to other Yo sushi places. The cooking is really low with stale products and watery sauces."
• "One of the worst sushi experiences in my life. The rice was old. And I mean OLD. The fish tasted like frozen fish from 1978."

Service

Pros:

• "Staff were really helpful and the food was great, the new system of ordering and delivery to the table worked well apart from poor mobile signal and annoying free WiFi login!"
• "Very good service from Christina! She is so considerate and always ready to help us."
• "The staff on arrival quickly escorted us to our table with a friendly and happy smile."
• "The staff were super friendly and the food was excellent."
• "Staff were absolutely amazing!! Super friendly and just all seemed to be having a great time."
• "The staff and atmosphere are so welcoming and friendly at the Leamington Yo!"
• "The chefs handed us our food directly within 5 minutes and the waiter was very attentive."

Cons:

• "Always been a big fan of YO! when I was in London and was so excited to find it in Leamington Spa, however I was quickly disappointed by the extremely slow service."
• "Menus were not given to us, staffs were too busy to prepare orders that ordered via Deliveroo or Justeat."
• "Dreadful experience, food was served so slowly and one item at a time for a group of three of us, items were missing, had to get up and walk over to serving staff repeatedly for missing food and for water."
• "The overall atmosphere of the bar was partially ruined by the staff being in a constant state of panic and chaos."
• "Manager was very rude, he tried to look into my phone when doing the NHS app check in, no manners at all!!!!"
• "The service however was awful. We had to ask for cutlery and napkins."
• "The waitress seemed keen for us to go at the end of our meal."

Ordering System

Pros:

• "It's also super easy to order with the web app."
• "Easily order and pay on your phone and it arrives straight to your table on a belt!"
• "The new social distancing measures for ordering and paying are excellent. A very efficient and useful system."
• "The ordering system has adapted very well to implement covid-safe measures, with all orders now being placed on your phone via a QR code."

Cons:

• "The app however was not working properly and despite both of us trying it separately for a second order we had no joy and had to order directly from the waitress."
• "Couldn't scan a QR code as didn't have phone. Staff rude and said we couldn't come in."
• "Mobile signal is bad inside the restaurant and there is no WiFi so accessing the menu and ordering from phone is difficult and at times impossible."
• "We tried to use the electronic system as directed, but it didn't work."
• "After ordering using the QR code, food took ages to come."
• "But maybe not recently enough, as you can now only order via a mobile app and I could not find all the items on the physical menu, on the app."

Price and Portion Size

Pros:

• "Revised menu, much bigger portions."
• "The bill came around £40 for 2 of us very reasonable price for the amount of food and dishes we had."
• "When we were there, there was an offer 3 for £8 something. Extremely good offer considering the price for 1 is near that."
• "Had a great time and didn't cost the earth either."

Cons:

• "The prices have gone way up and the quality of food and staff have gone way down."
• "The portion sizes seems to have shrunk while the prices rose."
• "The portion sizes have gone down and prices gone up!"
• "A shadow of its former self... prices have remained high."
• "The fries were expensive for the portion."
• "Pretty much everything was frozen and deep fried."
• "Never have I felt so cheated when it comes the ratio of price to portion sizes."

Atmosphere

Pros:

• "Our daughter enjoyed watching the chefs making sushi."
• "If you want a real sushi experience this is it, complete with conveyor belt."
• "There's a really chilled vibe from the staff here, they're busy yet always happy to lend a hand with whatever they can."
• "Never been here before, always been a faithful Wagamama client but we tried it and it's so good!"
• "The design of the pipelines all around the restaurant is very good looking, as well as the lighting in this place."
• "Such a fun place, who doesn't like food arriving by a little conveyor belt!"
• "Nice and trendy YoSushi."

Cons:

• "Do Not go there on a Wednesday afternoon, it's full of screaming kids."
• "The overall atmosphere of the bar was partially ruined by the staff being in a constant state of panic and chaos."
• "4 stars for atmosphere just as it was a bit empty."
• "I don't like being cold, I understand the issue with conveyor belt food life, but all a bit too sanitised for me."
• "The atmosphere, or lack thereof, and the abysmal service made me regret ever going back."