Mazaa Reviews Summary

Food Quality

Pros:

• "Nice tasty n affordable dishes."
• "Great food, great delivery and good service all round and not expensive."
• "Great place to pop in for a freshly cooked lamb and tikka kebab on garlic naan with all the trimmings."
• "Good value, proper taste of Lahore."
• "Late night kebab roll hit the spot nicely, bargain and value for money, flavours was lovely and the bread was soft and fluffy not soggy or hard at all."
• "Very generous portions and sooo tasty, I travel from an hour away just for this."
• "Wow amazing curries. Delicious. Had Lamb Rogan Josh and Chicken Madras."

Cons:

• "Soggy and cold fries, but what's worse their shashlik kebabs turned out to be a curry in lots of sauce."
• "The chicken and lamb seekh kebab is disgusting, it was dry and the chilli sauce had way too much fake colour in there."
• "Kebab was rock hard. Standards have dropped."
• "Absolutely salty and oily leftovers food, using cheap quality of oil in food."
• "The chicken didn't look or taste like chicken I'm having doubts whether it even was chicken."
• "The Karahi was nothing like a Karahi. It was just plain ordinary meat curry on a plate."
• "The taste was blunt. The haleem was a disgrace to desi culture."

Customer Service

Pros:

• "Staff is friendly and you just seem to become a regular there."
• "Their welcome plus service is second to none."
• "Food is a definite 10 and the staff go out of there way to make you feel comfortable definitely the best curry in Manchester."
• "Staff are polite friendly and funny too."
• "Really nice helpful staff."
• "The staff were so friendly and had great banter, we will be back!"
• "The service is good and mostly quick and they are open late. The staff are friendly."

Cons:

• "This place is not the same anymore 😔 No customer service the guy behind the till is very grumpy."
• "The service is atrocious. The guy over the phone was incredibly rude, he was literally shouting down the phone."
• "Seriously gone down hill. The old fat guy who's a server walks around with his crack hanging out barking orders at people."
• "Ignoring customers who did come and sit inside."
• "The person answering the phone was rude."
• "The workers are never on task as I have witnessed them fighting and they do not even serve the food."
• "The workers are arrogant to especially the young one with the beard."

Hygiene

Pros:

• "This takeaway always looks clean and tidy whenever I pop in to pick up our order."
• "All freshly cooked and most delicious within both flavour & taste."
• "Quick delivery, hot food and beautiful."
• "Always fresh and staff is friendly."
• "The naan's are always hot and very fresh."
• "The food is amazing!"
• "Good authentic Pakistani kebabs and curries."

Cons:

• "Found a hair on my chips! Spoke to manager no apology just shrugs his shoulders and me made another."
• "Went to the staff toilet seen chicken in the sink getting marinated, avoid avoid avoid, looked disgusting."
• "This Mazaa takeaway has mice moving around, I saw one mouse in this shop very unhygienic."
• "The hygiene is so bad."
• "Go to their toilet and see the worms are full the outside area and going to their kitchens the food was openly outside no safety of food."
• "The food looked good but we found 2 hairs in the platings of food."
• "Dirty rat infested place."

Value for Money

Pros:

• "Outstanding taste quality and unbeatable service at such an amazing priced menu with ample options."
• "Price reasonable then again this is my first time."
• "Not only they delivered on time but also the food was brilliant and very generous portion."
• "Reasonable pricing."
• "Plenty of generous salad and sauces all free."
• "Good portion sizes you won't be disappointed."
• "But the quality of the food is great and good value for money. It’s very tasty and authentic."

Cons:

• "A waste of £30 as our meal ended up in the bin."
• "Been into the takeaway tonight and ordered 2 trays of chicken Donner to take out. I've got home -about 15mins drive away and when I've opened it, it's all burnt and inedible."
• "Normally two people used to be able to eat a standard portion of curry costing between £7-£8 now there is hardly enough for one these days."
• "Absolutely awful raw food which has gave my whole family diarrhoea and vomiting problems."
• "Prices of Kebabs are expensive."
• "The portion size has decreased."
• "The prices are too high for a shop which have a fight and that can't serve their food properly and politely."