Address: 587 Stockport Rd, Longsight, Manchester M13 0RX, United Kingdom
Phone: +441612255010
Rating: 3.6
based on 192 reviews.
Service
Pros:
"Visited for Sunday breakfast. We arrived before the start of breakfast time and were met by professional and polite staff, seated and served nicely."
"I booked a hall for a baby shower on Tuesday 18th and I had female servers and their service was amazing, they were so polite and helpful and very lovely and welcoming."
"Staff very friendly, fast working, professional & of course very respectful."
"The staff are very courteous and welcoming."
"Customer service is phenomenal and the food is even better, credit goes to the chefs."
"Waiters were very attentive and always helpful."
"Service was excellent. The old chap (waiter) was superb, very kind and always smiling."
Cons:
"Rubbish service at the buffet no food available we had to keep asking."
"Staff was rude we ask gave more roti he said u w8 15 min why u didn't order once."
"We ordered smosa chaat and it looks nice but when my husband taste it its too much bad in taste when i asked to the waiter and they said its fine but that was stale food and taste very sour and after this waiter said we have to test it and we waited for half an hour and they are really very rude…."
"The gentlemen who was responsible for the desert department he was not keen to serve not even a single smile."
"Lack of customer services skill. When try to eat food manager said we have 90 minutes to eat buffet."
"No apology from staff, were extremely rude. Absolutely shocking customer service."
"One of worst customer service, I have ever seen at this branch. Service champion has no respect to customer."
Cleanliness
Pros:
"The tables and overall restaurant was very neat and clean."
"Toilets were clean."
"Booked a private party, air con needed to be on first, tables set good room, kids running around freely, good atmosphere."
Cons:
"Toilets were absolutely disgusting with pee all over the toilet seat."
"It felt like they hadn't mopped the floor in a very very very long time because our feet were LITERALLY sticking to the floor."
"I was very disappointed with Sanam. For a start, the tables were sticky, dirty glasses on my table and a mucky food smeared menu on our table."
"Restaurant isn't on a high standard. Tables and cutleries are dirty."
"Bad hygiene around the restaurant and cutlery."
"dirty toilet made me think about the staff hygiene as well I'm not sure if I do want to go again."
"Absolutely unhygienic, no social distancing whatsoever, spoons had flies all over."
Food Quality
Pros:
"Starters, Mains and Desserts were Very Tasty and Fresh!."
"Today I came to Sanam with my family we had a great time there food is amazing it’s always fresh and tastes really good."
"Booked a private party, air con needed to be on first, tables set good room, kids running around freely, good atmosphere. Starters came very very nice."
"Such an Amazing buffet dinner, excellent heigyne and delicious food."
"The food was brilliant especially the karahi and biryani which was proper Desi style."
"Breakfast was awesome. Halwa puri, Chanai, nihari, paya.. loved everything."
"The food was fresh aswell as delicious."
Cons:
"The curries weren't that great either."
"The food was cold and not fresh."
"Bought some sweets. These were stale and hard."
"We ordered smosa chaat and it looks nice but when my husband taste it its too much bad in taste when i asked to the waiter and they said its fine but that was stale food and taste very sour."
"Most the food was tasteless and there wasn’t even much starters!"
"The starters were stale, chicken tikka was dry as a bone and the curries were average at best."
"The food was okey but not great (Those food was left over from yesterday)."
Value for Money
Pros:
"Sanam was established in 1962, i have visited this place countless times. Best sweet and bakery products, very clean restaurant and have lots of choices to eat."
"The price is reasonable 5 pound around 8 to 10 sweets."
"Food provided was of good quality as well in relation to the amount charged."
Cons:
"Buffet price is too high.for average kind of food.curries are belie avarage."
"Sanam Buffet used to be decent. They have reduced their menu items and increased their prices."
"Very very disappointed with the buffet. Children spat the food out and had nothing to eat as the chips were more like cardboard and the food generally too spicy."
"Avoid this place, they charge full price for half the amount of dishes provided."
"Overall over priced."
"Not any longer (£12 as I remember last time). So a bit of a shock when I went to pay. Now £18 per head."
"Went for the buffet and now that they have put they prices up to £15.95 I thought maybe they would have improved the quality and standard too but unfortunately that wasn't the case."
Management
Pros:
"The manager, Fayyaz, treated us very well and made us feel welcome."
"The manager is really welcoming and great."
"My engagement was so amazingly smooth thanks to the lovely staff being so helpful and accommodating."
"Shafique bhai and his team at Sanam made us and our guest feel very welcome. Really looked after us and made oyr event a success."