Laser Clinics UK - Birmingham Grand Central Reviews Summary

Therapist Professionalism and Skill

Pros:

• "Constantina, who is an excellent therapist! She was very professional and explained the whole laser process in great detail."
• "Many thanks to Superwoman Tanya for a personalised skincare guidance and aftercare support was excellent."
• "I am extremely satisfied with the service and the results so far."
• "I recently embarked on a skincare journey and the results have been nothing short of extraordinary."
• "My treatment with Amelia was specifically brilliant, she took her time and I didn’t feel rushed."
• "I have had several laser sessions here with various individuals and a session with Kavita. She was absolutely brilliant."
• "I had my consultation with Kathryn, who was patient and willing to help me with my concerns."
• "I had my first laser hair removal appointment with Kavita today, I was really nervous before the appointment, but she made me feel so comfortable."

Cons:

• "I got burnt all over my leg, the technician who do a laser is totally unprofessional."
• "Only downsides are the staff that had seen me are quite awkward, make you feel uncomfortable & not very reassuring during the session."
• "Didn't have the best experience with the treatment overall; had 10 sessions and hair grew back in the more hormonal areas."
• "I would like to say BIG BIG NO. From the service, environment, professionalism are all terrible."
• "very very bad experience. all staff is unexperienced. play with the people's skin."
• "Not recommended, I bought the package ten times and only used it six times, then told me I was out."
• "Staff are very rude and have a disgusting attitude."
• "Rude staff members was 5 minutes late to my appointment I called before hand to let them know they said come to your appointment."

Customer Service and Clinic Environment

Pros:

• "I always have a great experience with her! I am extremely satisfied with the service."
• "The treatment plan I followed exceeded my expectations, delivering visible improvements."
• "All of the ladies are lovely but my treatment with Amelia was specifically brilliant."
• "I have seen a big difference and I have just had my second session."
• "The team is truly fortunate to have her as part of the team."
• "The most amazing clinic, would never consider going anywhere else now!"
• "Super fast, efficient and friendly service."
• "I want to say thank you to DR Taran, for my inject service."

Cons:

• "I felt so hot i asked her what the degree u put, she said the highest 20. i asked her why! change it!"
• "It is a red light up to me!! Which I did not get any results from it."
• "The sheet where I do hair removal is dirty even though the tissue has been put on, it looks not good as well."
• "They will happily take your money for a full body and even convince you to buy sessions in bulk."
• "Big cheaters! I paid for 4 sessions and they provided me with 3 only."
• "My experience has been amazing and impressive so far and I love the results! It’s very affordable too."
• "Staff are very rude and have a disgusting attitude."
• "Booked myself in for a laser consultation but was told it will not work on my hair type."

Effectiveness of Treatment

Pros:

• "Had the best experience having laser hair removal here, had previously gone to Harley Medical Group and it encouraged my hair growth but after coming to the laser clinic I can honestly say it is the best thing."
• "Had 6 sessions of laser here and overall really pleased with my result!"
• "I went to the laser clinic today for my second session of laser😍honestly I would highly recommend Amelia."
• "I have seen a massive reduction. Really happy with the service."
• "I have had several laser sessions here with various individuals and a session with Kavita. I must say she really stood out!"
• "The most amazing clinic, would never consider going anywhere else now!!"
• "I definitely recommend this clinic to anyone searching for laser hair removal or skin treatments."
• "So far so good! Went in for a consultation and first Laser Hair Removal session."

Cons:

• "I had 10 sessions and hair grew back in the more hormonal areas as if nothing had ever happened."
• "The MOST IMPORTANT is that she didn’t remove clear well on the area I want to clear."
• "They will happily take your money for a full body and even convince you to buy sessions in bulk but then refuse to do certain areas ‘because hair is too light there’."
• "Big cheaters! I paid for 4 sessions and they provided me with 3 only."
• "Really awful experience. I had 10 laser sessions and my hair is exactly the same."
• "Had my consultation for laser treatment with Leigh. She was very helpful, friendly and completely put my mind at ease."
• "Kavita carried out my treatment and she is great, her attention to detail and care in carrying out the treatment is commendable."
• "Not good place at all for light brown skin “, my hair grew back thicker and all over in places I didn’t have hair such as the neck."