Toby Carvery Watford Reviews Summary

Staff Service

Pros:

• "We received excellent service from a staff member called Salim."
• "The whole staff team was polite but a special mention goes to our server, Molly."
• "Friendly staff! Especially pleased to see the return of Chef Dennis!"
• "Staff were great and helpful."
• "The staff were very helpful and friendly."
• "Thanks to Hollie, I had a great experience :) very helpful!"
• "Ella who served us was very polite, knowledgeable and sweet."

Cons:

• "Over all the staff here don't seem bothered about there guests, And seem quite miserable."
• "The staff on duty did not clear the plates away from our table."
• "There was only one to say, one member of staff should not be working for you as he was very abrupt and came across as rude."
• "The chef was very rude towards a couple of my party."
• "The other staff front of house and waitresses did not care about the customers not one person asked us or any table near us if there food was ok or even crack a smile."
• "Staff ignored us and didn't want to even come and speak to us when we were waiting for a table."
• "Very disappointed with the attitude of the staff especially the young lady at the booking's desk."

Food Quality

Pros:

• "The food is always lovely."
• "The food was fresh, hot and delicious."
• "Yorkshire puddings we’re fabulous, veg gravy was nice."
• "All in all, It was a lovely, relaxed evening and the carvery was delicious 😋"
• "The food was lovely and cooked nicely."
• "We came for the carvery and it was worth every penny, the meats were excellent and the range of vegetables was great, we all loved the Yorkshire puddings, everything was hot and full of flavour and we all enjoyed our meal immensely."
• "The food was good for a mass produced buffet and a very reasonable price."

Cons:

• "The beef has a funny taste, you won't see the pork at all, Gammon is salty."
• "The meat portion was tiny. The roast potatoes were soft, and the yorkshire puddings were squashed flat, very unappealing."
• "I just thought it wasn't the best value for money with the amount of food we got for the price we paid."
• "The food was really disappointing, the foh staff are very attentive, the bar man needs more personality and the chefs take ages carving the meat the price I paid for the portion of meat I got and overcooked veg and really watery gravy wasn't worth the money."
• "The food is dry, the peas were overcooked."
• "The vegetables and gravy were at best luke warm and overall it was a disappointing meal."
• "The food was disgusting, vegs was dry and look stale, the gravy was lumpy."

Facilities & Cleanliness

Pros:

• "Parking and wheelchair access is never a problem."
• "The inside decor was surprisingly really good."
• "Great for all the family, easy to park and great for people with mobility issues."
• "The restaurant is always clean and tidy and the tables cleared even in busy times."
• "Lovely clean presentable restaurant."
• "The restaurant was very clean."
• "It’s easy to move her wheelchair around and everyone is always happy to help."

Cons:

• "The pub is grubby."
• "However parking onsite is horrendous and trawling round for a while looking for a space is a nightmare."
• "There was food on the floor where we sat and the table wasn't as clean."
• "The state the serving area was horrendous, bin over flowing with turkey carcass and other food and papers."
• "We were seated at a table that was quite disgusting, under the table was knives and forks a dirty serviette and food."
• "The ladies' toilets were disgusting and looked like they hadn't been cleaned or checked all day!"
• "The toilets also had no toilet roll and were not in the best condition."