The Barn Brasserie, Great Tey Reviews Summary

Atmosphere & Ambience

Pros:

• "I love going on a Friday night due to the live pianist, it really does set the atmosphere."
• "Delicious food, and the super-talented piano player was a surprise delight!"
• "The pianist created a wonderful atmosphere on arrival."
• "The talented pianist added to the nice ambience."
• "Great atmosphere without too much noise intrusion from other tables."
• "The Ambient music and lighting made it feel warm and welcoming when we arrived."
• "The atmosphere was great."

Cons:

• "We did on one occasion have to ask to be moved because the live piano player was too loud and we couldn't hear each other talk."
• "Only aspect which stops me from giving it 5 stars was that we were told some of the Christmas decorations would be removed but someone else refused to allow them to be taken down."
• "The only minor quibble was how hot the Barn was inside."
• "A very corporate Christmas lunch on Christmas day no atmosphere, very little Christmas decorations in the private room service slow disappointing would have preferred the main restaurant."
• "The colony room was very cold and at first there was no music so it was awfully quiet."
• "The atmosphere was low and no one never checked up on how our meal was."
• "Our chairs had to be in L shape and not opposite one another due to lack of space."

Service & Staff

Pros:

• "We booked the gallery for my wife's 60th birthday celebration - the team were excellent always helpful with a can do attitude and a smile."
• "The server's and management went above and beyond the entire time we were there."
• "Staff all very friendly, professional and just a perfect service that stands out as above and beyond."
• "Waiting staff were so nice and attentive without being intrusive."
• "The staff were so so lovely and provided an outstanding service throughout the whole of our dining experience."
• "The staff were very friendly and attentive, making sure people's needs were meet, the food was served promptly and they kept people's glasses full."
• "The staff very pleasant and attentive, they really made us feel very welcome and looked after."

Cons:

• "The service was poor, but we found out the staff had only been there 2 days and left to their own devices with no lead."
• "Waitresses clearly had no training."
• "The manageress had a face like a slapped arse, and the management in general wasn't great!"
• "We even had a visit where we were 'interviewed' at our table by a temporary manager who informed us they were 'making changes' after we complained about awful service."
• "An aggressive manager who I believe is called Mo came over and was very verbally abusive and acted in an extremely threatening manor!"
• "The manager at this restaurant is extremely aggressive and rude to his staff."
• "The service is that poor they just wanted to and call us liars and tell us what they couldn’t do rather than actually check."

Food Quality

Pros:

• "We’ve eaten here many times and it’s always been excellent, which is why we booked our wedding here!"
• "It's the best food I've ever had."
• "Tasty food. All for a reasonable price."
• "The food has been top quality."
• "Food was excellent."
• "The food also was amazing, and wouldn’t fault a thing."
• "Food was outstanding as was the service."

Cons:

• "The scones were nice, a tad on the dry side, but there was not enough jam to go round."
• "The portions are a touch on the small side."
• "Main meal was cold when it arrived, probably been sitting on a bench waiting to be served."
• "I had the chicken liver pate and half way through found the plastic wrapper in it."
• "Sadly, the food did not live up to the expectations we had."
• "The quality of ingredients was sub par, the food had been left out too long and had started to harden and go stale."
• "The deserts were clearly de-frosted that morning as they were incredibly dry."

Value for Money

Pros:

• "Both my partner and I ate from the evening three course set menu and the price was very reasonable for the (high) quality of the dishes."
• "Then came the bill which was the nicest surprise. We didn't have wine with the meal but we did have starters, mains, dessert, dessert wine and coffee for under £50."
• "You get really big bang for your buck in my mind as a package."
• "The price was not much more than your average restaurant but the food and service was above and beyond anything I've experienced before."
• "Great value for money too compared with others we have been to recently."
• "Reasonably priced considering the venue and service."
• "The food is superb and a huge variety, and the service is amazing."

Cons:

• "We all had 3 courses but we were informed they also charge £4 per head if you bring your own birthday cake to share after the meal."
• "Over priced two white wine one large brandy with diet Coke one orange and lemonade pint came to £23."
• "Really nice place and lovely food. Only negative really was that we paid about £26 for a bottle of wine, but when it arrived, it was a common brand found in the supermarket for £5.99."
• "Spending £12 for 30 minutes is definitely not value for money."
• "Prices are top end but didn't quite match what was on offer."
• "The value for money wasn't great as we had very small portions and left feeling a little hungry."
• "Food was not worth the prices that was charged."