Address: 2 Lee High Rd, London, SE13 5LQ, United Kingdom
Phone: +442088523300
Rating: 4.7
based on 239 reviews.
Instructor Quality
Pros:
"He is extremely friendly and has a great personality which made the lessons even better."
"His way of teaching and guidance all through out our lessons is just first class!"
"He always believed in me even when I was nervous and he taught me every possible scenario that I could possibly be given!"
"He is the best instructor I ever had and I cannot recommend him enough."
"He was so patient with me and made sure I was the best I can be!"
"He has these little tricks for everything and they’re easy to understand and really work!"
"He is a fantastic instructor with a great sense of humour."
Cons:
"Avoid booking any lessons with the instructor Glen."
"I had to switch instructors because my previous one was changing my test date and was constantly abusing selling these early exam fees."
"However, my instructor Andy disappeared half way through lessons, With one lesson left already paid."
"There were a few miscommunications about schedules, and a couple of last minute lesson cancellations on his end."
"I was given Michael as a teacher. He was incredibly unsupportive and barely gave me any information."
"Horace seemed more interested in eating his snacks than teaching at times."
"Avoid Franco. He lacks of teaching skills."
Customer Service
Pros:
"Also the prices are reasonable, many thanks!"
"She always came on time and I do not have any complaints against her."
"He never missed a class, always punctual."
"Always arriving on time - delivering best driving techniques for me to be able to pass my exam as easy as possible!"
"He’s very punctual, always does his best to accommodate and really great communication."
"She is very friendly and easily approachable for any enquires."
"He's very patient and understanding."
Cons:
"The school was supposed to put me on the waiting list again to get another instructor. However, it's been months and I still haven't been relocated to another instructor."
"Driving down the A2 today and saw a man driving the 1st Time sign-written car, sitting in the outside lane, significantly below the speed limit and causing traffic delay."
"Got 1 lesson in, booked for another 1 the following week but he text me on that Monday to say his Mum wasn't well."
"Plus First Time motoring take no responsibility and never once contact me to inform me of the situation. Avoid and go to a company/person who care, are considerate and professional!"
"Signed up for lessons two weeks in advance. First one was cancelled without warning."
"Very disappointed with your services. I had asked for lessons on a manual car and the instructor came with an automatic car."
"Wouldn’t recommend this company! On several occasions my Instructor would arrive up to 10 minutes late and drop me back home before the hour lesson had ended."
Learning Experience
Pros:
"She instructs, but she also sits back and allows you to learn, and appreciates that small mistakes are part of the learning experience."
"An excellent instructor who really helped me not just with the basic skills but with my all-round understanding of driving."
"Through all my lessons he was very patient and explained how to do things with a lot of detail."
"He was very patient, explained everything clearly and broke things down so I would really understand it."
"He really helped and encouraged me to become confident with my driving."
"He made sure I was also calm on the day of the test, and explained everything that was going to happen after we entered the test centre."
"He taught me to drive safely not just to pass my driving test."
Cons:
"I went into the office arcs about what kind of car they drive because I have some special requirements because I’m 7 foot tall Lady behind the counter might as well said I don’t wanna talk to you very unhelpful."
"On one occasion he even left his car to go to the shops and didn’t even compensate the time he was gone for."
"Extremely rude, expect you to inform them that you’re ill 48 hours before it actually happens."
"Having been knocked down from driving, by David Adonga who would often swear, grab the wheel and bang on the car horn at people-- I struggled to find another instructor who was cheapish."
"Please avoid Dennis !!"
"Instructor charged and didn’t gave me lesson."
"Arrogant driving instructor refuses to move when illegally parked on pavement and on double yellow lines."