1st Time School Of Motoring Reviews Summary

Instructor Quality

Pros:

• "He is extremely friendly and has a great personality which made the lessons even better."
• "His way of teaching and guidance all through out our lessons is just first class!"
• "He always believed in me even when I was nervous and he taught me every possible scenario that I could possibly be given!"
• "He is the best instructor I ever had and I cannot recommend him enough."
• "He was so patient with me and made sure I was the best I can be!"
• "He has these little tricks for everything and they’re easy to understand and really work!"
• "He is a fantastic instructor with a great sense of humour."

Cons:

• "Avoid booking any lessons with the instructor Glen."
• "I had to switch instructors because my previous one was changing my test date and was constantly abusing selling these early exam fees."
• "However, my instructor Andy disappeared half way through lessons, With one lesson left already paid."
• "There were a few miscommunications about schedules, and a couple of last minute lesson cancellations on his end."
• "I was given Michael as a teacher. He was incredibly unsupportive and barely gave me any information."
• "Horace seemed more interested in eating his snacks than teaching at times."
• "Avoid Franco. He lacks of teaching skills."

Customer Service

Pros:

• "Also the prices are reasonable, many thanks!"
• "She always came on time and I do not have any complaints against her."
• "He never missed a class, always punctual."
• "Always arriving on time - delivering best driving techniques for me to be able to pass my exam as easy as possible!"
• "He’s very punctual, always does his best to accommodate and really great communication."
• "She is very friendly and easily approachable for any enquires."
• "He's very patient and understanding."

Cons:

• "The school was supposed to put me on the waiting list again to get another instructor. However, it's been months and I still haven't been relocated to another instructor."
• "Driving down the A2 today and saw a man driving the 1st Time sign-written car, sitting in the outside lane, significantly below the speed limit and causing traffic delay."
• "Got 1 lesson in, booked for another 1 the following week but he text me on that Monday to say his Mum wasn't well."
• "Plus First Time motoring take no responsibility and never once contact me to inform me of the situation. Avoid and go to a company/person who care, are considerate and professional!"
• "Signed up for lessons two weeks in advance. First one was cancelled without warning."
• "Very disappointed with your services. I had asked for lessons on a manual car and the instructor came with an automatic car."
• "Wouldn’t recommend this company! On several occasions my Instructor would arrive up to 10 minutes late and drop me back home before the hour lesson had ended."

Learning Experience

Pros:

• "She instructs, but she also sits back and allows you to learn, and appreciates that small mistakes are part of the learning experience."
• "An excellent instructor who really helped me not just with the basic skills but with my all-round understanding of driving."
• "Through all my lessons he was very patient and explained how to do things with a lot of detail."
• "He was very patient, explained everything clearly and broke things down so I would really understand it."
• "He really helped and encouraged me to become confident with my driving."
• "He made sure I was also calm on the day of the test, and explained everything that was going to happen after we entered the test centre."
• "He taught me to drive safely not just to pass my driving test."

Cons:

• "I went into the office arcs about what kind of car they drive because I have some special requirements because I’m 7 foot tall Lady behind the counter might as well said I don’t wanna talk to you very unhelpful."
• "On one occasion he even left his car to go to the shops and didn’t even compensate the time he was gone for."
• "Extremely rude, expect you to inform them that you’re ill 48 hours before it actually happens."
• "Having been knocked down from driving, by David Adonga who would often swear, grab the wheel and bang on the car horn at people-- I struggled to find another instructor who was cheapish."
• "Please avoid Dennis !!"
• "Instructor charged and didn’t gave me lesson."
• "Arrogant driving instructor refuses to move when illegally parked on pavement and on double yellow lines."