Stone & Grill Restaurant Victoria Reviews Summary

Food Quality

Pros:

• "The food was delicious- if we have time we will definitely visit again."
• "Burger was amazing, tasty, huge portion and not at all fatty."
• "The food is great tasting, served quickly never had to wait too long even on the busy days we've gone."
• "The lobsters I've had here have however always been an impressively good size, and always far bigger and better value than other restaurants."
• "The food was hearty and delicious."
• "Both my bolognese and the cheesy bread were delicious."
• "The food was absolutely first class."

Cons:

• "There was also no steak knife so I had to cut my steak with a very blunt knife."
• "The shrimp was oily, haloumi fries very sweet."
• "Burger and chips we had looked nice but was tasteless."
• "The beef ribs were a boil in the bag option with zero flavour."
• "Our grilled half lobsters weren't fresh and they hardly came with any meat."
• "The courgette fritters were soggy, the burger was very mediocre with again frozen patties of meat and very low quality bun."
• "The food was all flavourless."

Service

Pros:

• "The staff were lovely and the service excellent."
• "Polite staff."
• "They were very busy and we hadn't booked but found a table for us. Service was a little slow at times as they were so busy."
• "For a very busy place the service was excellent."
• "The staff went above and beyond to make sure we got what we needed."
• "Service was prompt and nothing was too much trouble."
• "The wait staff was awesome. The waiter was helpful with recommendations & super nice!!"

Cons:

• "Understaffed. It's changed hands. I can't comment on the food because mine never arrived."
• "The lobsters are steamed alive, taking 3 minutes to die."
• "Pathetic service and disappointing food, DO NOT GO THERE."
• "But now price is higher and quality is lower."
• "Manager of the restaurant not flexible."
• "Poor service, over priced food."
• "Service is slow and awful I asked for water 4 times but was never served with water."

Atmosphere

Pros:

• "Super nice and cozy atmosphere."
• "Atmosphere and decor very nice."
• "Really very pleasant atmosphere."
• "The decor is simple yet stylish."
• "The smell of delicious food filled the restaurant as we came in and the decor was unique, perfectly fitting the name of the restaurant."
• "The atmosphere was brilliant, warm and buzzy."
• "The ambience of the place was relaxed and artsy."

Cons:

• "The restaurant feels very cheap mainly due to the laminate flooring throughout."
• "Slightly disappointing. Dreary interior and lacking the vibe and buzz other similar concepts have in London."
• "No art on walls, and ikea style furniture."
• "The only reasons I gave the atmosphere 4 stars was because it's a bit cramped and a little hot inside the restaurant."
• "Toilets are 2 floors up and you get there in near darkness."
• "No disabled."
• "We reacted to the price on the drinks. Softdrink and water is a bit overpriced but overall we’re happy."

Pricing

Pros:

• "Reasonably priced too."
• "The prices were very reasonable."
• "It was reasonably priced."
• "Service friendly and price reasonable for the location."
• "The portion size was good compared to price."
• "Great value for what you get and great quality/portion size."
• "Not too expensive."

Cons:

• "This restaurant charges a 12.5% cover charge, this is NOT service charge."
• "Quite expensive for the portion sizes."
• "Oh! Forgot to mention the cover charge of 12%. What a ripoff."
• "Food is ok, lobster is expensive especially when it is off season."
• "I got a mixed shish and got 3 small pieces of lamb and 3 small pieces of chicken…every other place you get 5 or 6….the chips were cooked on the outside and not on the inside….garlic mushrooms had no bread crumbs on them ….they just fried mushrooms sprayed in garlic oil….absolute rip off!! vile food!!"
• "The product they sell does not compare to the likes of 'Burger & Lobster' or Byron Burger even though they charge more for it."
• "A very bad experience!"