Winchelsea Sands Holiday Park Reviews Summary

Accommodation

Pros:

• "Caravan accommodation was clean and spacious."
• "The caravan we had was really nice and clean."
• "The caravan was clean, and was very spacious."
• "The caravan was very clean and well maintained, comfy bed and good kitchen facilities."
• "Caravans are convenient and well furnished."
• "The caravan was lovely couldn't fault it and a bonus having a pathway straight to the caravan..no wet feet!!"
• "The cleanliness of the Caravan was Excellent!"

Cons:

• "The living room is in the middle of the caravan so no wide Windows (gloomy) and is NOT fit for 8 people."
• "Caravan fine, but felt a little grimy. Several areas were not cleaned sufficiently."
• "The beds are extremely uncomfortable, we stay in many places every year and we sure will not be returning here again."
• "The mattress was so old that we could feel every spring in it."
• "Caravan was dusty and only surfaced cleaned, it needs a deep clean."
• "The caravan was not cleaned, dirt & dust everywhere."
• "Gold+ caravan that looked as though someone had put their fist through the bedroom door, huge disgusting stains on the sofa & floor not good enough."

Staff and Service

Pros:

• "I love this place all the Staff are amazing."
• "Staff were nice and credit to them as it was a busy summer holidays."
• "Staff are friendly and polite."
• "The reception staff were lovely very friendly and helpful."
• "We are lucky to have such great people at this site."
• "Staff seem friendly and helpful."
• "Every member of staff i dealt with was polite and i'd highly recommend a visit here!"

Cons:

• "Management you need to do much better before we come back again."
• "When you try to raise concerns with park staff they get funny with you."
• "Was severely let down by the rude teenagers 'supervising' the swimming pool, no people skills and their approach to customers extremely inappropriate."
• "The club house staff very rude, lazy and had absolutely no interest in customer care."
• "Staff were rude, one told us not to take the p*** by using a few ketchup sachets for our children."
• "I've never been to a place where the staff where so rude, especially the guy behind the bar and his assistant."
• "The staff running the pool was very rude and blunt."

Entertainment and Facilities

Pros:

• "The evening entertainment isn't too grim (as I've found at similar larger establishments), our children enjoyed it."
• "The two male entertainers were great fun and kept the kids engaged!"
• "Lovely outdoor pool, the clubhouse was great for the kids and we enjoyed the evening entertainment and bingo."
• "Stayed her over 18 months ago, the park in itself was fine, the children's play area could do with refurbishment but evening entertainment for children was good."
• "Great little venue for kids especially with the pool!!"
• "Half board option very good food was good, prices at bar were reasonable for a holiday site."
• "Lovely family friendly holiday park.. entertainment and activities for kids.. on site pool, park & clubhouse.. Lovely caravans."

Cons:

• "Had a meal in bar first day .. so expensive!"
• "The entertainment on site was not really to our taste but good for a quick pint."
• "Dirty caravans- outdated park -rude staff limited entertainment- arcade with broken machines-overpriced frozen Food!!"
• "The arcade is full of broken machines that when money was placed in, they will not work."
• "Food in restaurant was terrible."
• "Entertainment isn't great particular for the children & very little for them to do."
• "Entertainment was for the older generation and a massive disappointment."

Location and Environment

Pros:

• "The beach near by is a nice spot."
• "Lovely area of the country near to the beach."
• "I loved Winchelsea when I stopped here with my family."
• "3 minutes from Winchelsea beach, exactly in middle between Rye and Hastings it was a good place to be."
• "5 minutes walk to good coastal paths going to Rye."
• "Very nice and peace full here, beach across the road about a ten minute walk or a two minute drive."
• "A great holiday park approx 10 min walk from the shingle beach."

Cons:

• "Was swamped with mud had ducks floating next to our place."
• "Shame no path to our accommodation as there was a lot of surface water and very muddy."
• "Some of the pitches were flooded."
• "However it does flood very regularly when it rains and they often have holiday homes in the car parks taking up car parking spaces so this can dampen the experience, pardon the pun."
• "There were quite big puddles and it was muddy."
• "The site is often badly flooded followed by thick mud."
• "Site is tired and prone to flooding."