COBANS KITCHEN Reviews Summary

Service

Pros:

• "The staff was very welcoming and looked after us the whole time."
• "Amazing customer service, Emre along the whole team made sure we enjoy our time there!"
• "Our party of 5 were warmly welcomed by the waitress."
• "General manager is welcoming, respectful and ensures you have all you need."
• "Staff very patient and not pushy, but attentive when needed."
• "Very friendly and warm staff that make you feel welcome and well taken care of."
• "The staff went above and beyond and are super friendly."
• "The customer service was incredible from the manager and the rest of the team."

Cons:

• "However tonight has completely changed my opinion...the waitresses response which was very rude."
• "Unfortunately very disappointed with the staff, I was very angry because I went to the toilet and they took my plate away without even asking."
• "So, WHY THE MUSIC???? Totally ruined the night and made worse by hearing how upset the 80 year old couple were behind us."
• "Service- absolutely shocking, the younger stuff mix up the orders, the older stuff has an attitude like you’ve never seen before, are rude and unreasonable."
• "Awful! The cocktails are really watered down, the waitress was rude."
• "Waited for few minutes and was given a table. The male manager was taking the plates out from the table he said 'I can only give you a max 1.5 hours because I dont want to upset my costumers'."
• "Terrible terrible welcoming! No service at all! The waitress was v kind but the manager no people skills at all! Disgusting in fact."
• "First visit for my mother s day meal long wait to be served manger sat us down left rude done was horrible burnt too I had chicken waiting for coffee took 30 min never again sorry 😞."

Food Quality

Pros:

• "The food...what can I say ? I love turkish cuisine and everything that we have tried was so tasty!"
• "Food was fresh and good portions."
• "The food itself was pleasant and the portions were generous."
• "The food is high quality and cooked to perfection."
• "Food was delicious and prices excellent."
• "The best meat dishes you will find in London. Lamb with charcoal tinge in beautiful aubergine sauce is heavenly."
• "The food was amazing, arrived quickly, was very well seasoned and the mock tails were great too."
• "The food is always delicious and portions are generous."

Cons:

• "The portion was good. The bread was dry and tough. The lamb dpner didn't taste of much."
• "Chicken is cooked to perfection however lamb could be better."
• "The lamb doner was very fatty even for doner meat, with visible lumps of fat but meat had been cut up small so you couldn't really eat around it ."
• "Food was perfect, decor is beautiful, staff are so polite. 10/10 experience."
• "However they were both the same size also full of fat hard to chew and tasteless to be honest."
• "The chicken & lamb were cooked fine but the salad was non-descript & quite vinergary."
• "Lamb and chicken dry, meat not fresh and lacked taste. Rice was plain. Really disappointed, will stick to my local kebab house in the future!"
• "Went with my boyfriend and food was delicious and portions were really good. Staff were really friendly and attentive."

Ambiance and Decor

Pros:

• "Walking up to this restaurant, first impressions were that this was quite a glitzy place."
• "The tables are spaced well enough away from each other not to feel crammed in."
• "Great ambience. Love the interior design and the seats are so comfy."
• "The restaurant is spacious."
• "Lovely restaurant, nice atmosphere. Service was on point."
• "Beautiful restaurant, decorated stunning!!"
• "The restaurant's decor is beautiful (great photo ops in the toilets too!)."
• "The decor is out of this world, will definatly go back there, the staff are very friendly."

Cons:

• "So, WHY THE MUSIC???? Totally ruined the night and made worse by hearing how upset the 80 year old couple were behind us."
• "Not that this is the restaurants fault, but for the first part of our meal a child on the table over screamed, and screamed, and screamed."
• "The atmosphere and ambiance as bad as I’ve ever seen."
• "Awful! The cocktails are really watered down... the decor looks 5 stars but the food and drinks are not 5 stars!!"
• "Only negative is the music was a bit too loud. Turn it down a bit guys."
• "Once again very good. Service smooth and friendly. Food served hot and well presented. My enquiry regarding warm vine leaves was answered with interest and told it was no problem next visit."
• "The decor is modern and the chairs are comfortable although be warned the floors are a bit slippery!"
• "First time visitor and will definitely be returning. Food was brilliant and reasonably priced. Quite a large party and catered for quite well. Only drawback is the floor is quite slippery, think twice on what footwear you decide to wear."