Address: 11 Lewis Grove, London, SE13 6BG, United Kingdom
Phone: +442083553522
Rating: 4.3
based on 122 reviews.
Food Quality
Pros:
"Terrific food here. I chose prawns as a starter and seafood for main meal."
"Lamb was so tender and juicy, halloumi was great."
"The food is fresh and cooked at the front of house. The marinades on the lamb and chicken are delicious and the best lamb chops for miles."
"Food was beautifully cooked and seasoned."
"The food is extremely flavourful and delicious."
"Food was tasty! Full of flavour."
"Food was fantastic. Never tasted better."
Cons:
"The food was atrocious and despicable beyond belief. It smelled and tasted rancid."
"The chicken liver has a smell, the meat are very greasy and the salad had some brown bits."
"The Kebabs were disgusting. They were bland and the quality of the meat was just awful."
"Food was plentiful but the Swordfish ordered was of poor quality and served partially uncooked."
"The food is absolutely rubbish, the meat is old, stinks and was completely raw inside and cold."
"The food was cold and the Lamb chops were undercooked."
"The food was overcooked. It wasn't particularly tasty and part of it was burnt."
Service
Pros:
"Staff are friendly, that really helps!"
"Waiter was lovely."
"The waitresses are both lovely but Meriam is quite extraordinary, she looked after us as if we are her family."
"I LOVED the food and the service was fantastic and really fast."
"All the staff are so welcoming."
"Staff were friendly, attentive and helpful."
"The staff made us feel very welcomed and maintained a very professional level."
Cons:
"The worst customer service you will ever get is from this restaurant."
"The young male who served us was an incompetent fool, very lacklustre in his role and forgets and doesn’t listen to a lot of what you say."
"Hussein who introduced himself as the manager is so rude."
"Service is messed up, we had to constantly keep telling orders and asking for our ordered food."
"Service was slow to say the least."
"Most slowest service possible."
"The man in the grill is very rude."
Delivery
Pros:
"I've been waiting for 90min already, still not arrived."
Cons:
"AVOID DELIVERY!!!!!! The food arrived 1 hour and 50 minutes after the order was placed!"
"Will never order from this place again"
"Our drinks came so long because we need to wait for the waiter to finish serving others."
"Worst experience ever. Not only was the delivery late by over an hour."
"Ordered delivery, very disappointed at the serving sizes."
Atmosphere
Pros:
"A nice family feeling atmosphere kind of restaurant."
"It's a cosy little place."
"A pearl in the ocean, this restaurant serves superb food."
Cons:
"They treat the restaurant as their playground, shouting and fighting one another, know nothing about their food and don't know how to treat costumers right."
"Staff very rude and yelling at each other and was a bad atmosphere."
"The shouting between the staff and the man in the grill is so unprofessional."