Haz Reviews Summary

Food Quality

Pros:

• "The cubes of lamb kebab were melt in your mouth juicy pieces of joyful delight."
• "The food was absolutely delicious!"
• "Very good food, I had the mix grill and the meat was grilled to perfection, very tender and cooked/charred just right."
• "Food was absolutely delicious, authentic and fresh."
• "The food was prepared, presented and tasted wonderful."
• "The food was very nice we must say, well cooked and very tasty."
• "Food is excellent. We shared mixed grill, prawns, and tomato salad, and they were all delicious."

Cons:

• "Very average food. The lamb shish was incredibly chewy for the price with huge chunks which tasted of nothing."
• "Not what I call Turkish food."
• "Pretty disappointing food hummus was just paste, lamb tasted tired."
• "The food took ages to come and was bland at best."
• "The food was really disappointing. For people that ordered the salmon, it was overcooked and dry."
• "Food was okay but not particularly authentic and didn’t come with the usual dips that you would expect from a Turkish restaurant."
• "The food was average, the mixed meze including what I’m certain were frozen falafel and pastries."

Service

Pros:

• "Superb customer service."
• "The staff at the restaurant are very friendly and helpful with a professional attitude to ensure you are completely happy with your visit."
• "Welcoming and professional staff, nice atmosphere."
• "Great service and I think I am right to say everyone at our table had a lovely time."
• "The staff were incredibly friendly, helpful and efficient."
• "The waitress was very kind and attentive."
• "The staff were super friendly. The service was good."

Cons:

• "Worse service of any Turkish restaurant in London."
• "The service was appalling: no suggestions re menu when asked; parts of order not delivered."
• "The service was slow that evening."
• "Really poor service, the wrong drinks order was brought to the table twice."
• "Staff were not attentive, we waited for some time while struggling to get staff attention for drinks, questions."
• "The service was very slow, it looked like they did not have enough staff to cover the tables."
• "The service was poor - very slow to take order, incorrect food brought."

Ambiance

Pros:

• "The dining room is perfectly set up to accommodate us!"
• "The restaurant is in perfect location, it's just a 2 minutes walk from Liverpool street station."
• "The atmosphere is cozy, comfortable chairs, cool rustic tables."
• "It was a really friendly and welcoming atmosphere."
• "The ambiance was really nice and the staff was super sweet."
• "The venue's ambience is very well presented and comfortable."
• "The atmosphere is perfect."

Cons:

• "This is a very very noisy restaurant where you can barely hear what the person in front of you says."
• "The lighting isn’t great and some of the seating and railing isn’t really secure."
• "The 'stairway to heaven' also known as the stairway to the restaurant eating area is not one heel friendly."
• "The space is crowded and stuffed. There is not much space to move around. It was noisy and hectic."
• "The noise level was ridiculous, no one could sit and hold conversation and it was just too loud."
• "Only one toilet in the basement and it is too far from the top floor."
• "The venue itself is probably the biggest let down for this branch."

Value

Pros:

• "The party menus are great value and probably unbeatable in this area of London."
• "Wine and drinks selection is good, also reasonably priced."
• "Went for breakfast and enjoyed a full English breakfast that managed to scream quality while staying under £7."
• "Prices were reasonable."
• "Delicious food and good size portions for the price."
• "The price is so reasonable and ambience is very nice."
• "A Culinary Haven in the Heart of London!"

Cons:

• "Prices are on the higher side, specially for Turkish food!"
• "Also their Christmas menu is overpriced for no reason as in the end the dessert that is included is definitely worse than a baklava bought at Tesco."
• "Gone down a little... this plus the price rise makes it overpriced for what it is... disappointed."
• "We were charged £32 only for mezes."
• "Food is nice but a bit over priced for what it is."
• "The food was nice but a total rip-off paying £20 for 5 cubes of chicken and a few vegetables."
• "Food is pricey with added 20 tax to the overall price."