Dobbies Garden Centre Royston Reviews Summary

Staff and Service

Pros:

• "The young chap in the cafe was amazing, running the show!"
• "Staff also very friendly!"
• "The serving lady was lovely, the lady bringing out food was lovely."
• "Greeted by staff pleasantly on entering."
• "The staff were very friendly and helpful."
• "The pet shop and the fish shop were great with friendly and helpful staff (and cute animals)."
• "Front of house staff at the café were great too, explaining everything and helpful with the menu choices."

Cons:

• "Very rude staff. Told 'i'm not restaurant staff' then blanked and left waiting."
• "There was a woman on the till today with such a bad attitude, verging on rude."
• "Rude staff in the cafe named George!"
• "I have always found some of the staff in the garden centre less than friendly."
• "Garden Centre itself was great, lots of choice etc, but the cafe staff was incredibly rude."
• "Been coming to this garden centre for years but since January all the staff seem to be miserable, they're not helpful at all and some staff are rude."
• "Found staff rude (except friendly bearded barista)."

Garden Centre and Plant Selection

Pros:

• "Great garden centre with wide variety of plants and gifts plus pet supplies, clothing, shoes and The Works in store."
• "Such a lovely garden centre. Really extensive selection of vegetable plants and flowers."
• "To be fair they do have a selection of the best plants, bushes and tree's in the area."
• "Best Garden centre ever!"
• "A very good garden centre and staff helpful and friendly."
• "What a wonderful make-over! We found a large array of plants in the newly-laid out display area."
• "This is a huge garden centre with a big selection of plants and flowers."

Cons:

• "Complete chaos, the shop itself is sparse and no where near as good as it used to be."
• "Garden Centre large and confusing layout."
• "Sorry looking plants."
• "Very expensive plants, very little for the true gardener who wants something that’s not run of the mill."
• "Plants poor selection compared to previous garden centre."
• "Unfortunately the garden centre is full of dead or dying plants."
• "The actual garden centre is large but seems to stock very little."

Cafe and Restaurant Experience

Pros:

• "The sandwiches and scones are lovely."
• "The restaurant is dog friendly."
• "The food itself was very enjoyable, All hot, fresh and tasty."
• "We had a fabulous lunch in the restaurant, portions are the right size, the menu is reasonably priced and has something for everyone."
• "But I had macaroni cheese in the restaurant which was actually the nicest one I've ever had!!"
• "Great place for a plant browse followed by lunch ....good choice of menu and well presented....prompt service."
• "I enjoyed a cracking Beetroot burger with chips from the cafe."

Cons:

• "It looked half empty outside here in Royston might have improved since my visit."
• "We waited 20 minutes to be served and no one came to take our order!"
• "Was too hot in the restaurant!"
• "Couldn't even order a drink without 20 minute wait."
• "No chef so no actual food only cake. 30 minute wait for hot drink and only being served in takeaway cups."
• "Terrible restaurant service."
• "Went to the restaurant after three years, honestly they should not bother."