"Cafe is clean, well laid out with easy accessibility, dog friendly (on leads) and staff attentive."
"Tasty, fresh sandwiches and cake..... Perfect."
"The waitress who served us in the cafe was terrific."
"Dobbies Cafe, well organised we didnt wait long to be seated, we ordered a small breakfast & 2 slices of toast, pot of tea and full english with coffee."
"Took my mum for a belated mother's day afternoon tea. Absolutely the best afternoon tea we've had."
"A lovely visit today. We enjoyed a tasty lunch and received good service from friendly, helpful staff."
"Stopped for a light bite to eat …… good food + such fabulous and great customer service from the team, special mention for the attention and energy from Steve."
Cons:
"Went into the cafe for some lunch. Chose to sit outside as a nice day. There we sat for 25 minutes, no one come to take an order and got forgotten about."
"We sat in the cafeteria and our order was taken for 2 coffees. It took over half an hour to receive our coffees."
"The staff on Wednesday afternoon were rude and obnoxious, they tried to belittle my wife over the NHS Track and Trace which, we had already done."
"Service at the Cafe is slow to non-existent. Waited nearly 15mins for someone to take our order but we gave up."
"The service is so slow. A member of staff spent 10 mins talking when people were waiting to be seated and people waiting to place there orders."
"Cafe was an absolute shambles. Drinks not bought out until the food was served even then we had to ask."
"Service diabolical. They have a wait to be seated policy. No problem with that but I do have a problem with staff ignoring you while waiting to be shown to a table."
Food Quality
Pros:
"The food was very good, vfm, poor service from the ignorant waitress."
"The staff were amazing friendly entertaining and the food was perfect."
"The restaurant at Swindon dobbies garden centre was fantastic. The service was first class, the staff were friendly & very helpful, the food was superb & good size potion & good Value for Money."
"Great meal deals in Cafe although quality of my fish was not brilliant."
"Bought some gorgeous plants but, more importantly, had a delicious cream scone and pot of tea in the cafe."
"Had breakfast with santa today and it was magical with Lyn and her elves."
"Very good Garden Centre to stop off, very friendly staff in the Cafe and very good Drinks and Food available on the Menu too."
Cons:
"Disgusting! The food was uncovered with a hair as a free topping on the cookies."
"Lunch on Mother’s Day. Very disappointing. Fish finger sandwich was made with the cheapest fish fingers and ‘plastic’ bread."
"Food is pretty poor, never enough staff."
"Seems to be a good place for a variety of plants but the cafe's food lets it down. Chips not cooked right, even the second batch, cake was crazy sweet."
"The breakfast was burnt, tea was cold and the toilets were absolutely disgusting."
"The cafe is absolutely atrocious 28 pounds for rubber bacon half the items ordered not even on the plate at all."
"Visited the cafe, not a great experience feels like it’s trying to be something it’s not."
Staff and Customer Service
Pros:
"Nice large store always clean and tidy when I visit and things seem very well cared for."
"The staff were amazing friendly entertaining and the food was perfect."
"It did have The Works bookshop inside and the member of staff was very helpful The Works ☆☆☆☆ Dobbies 0 stars."
"The restaurant at Swindon dobbies garden centre was fantastic. The service was first class, the staff were friendly & very helpful, the food was superb & good size potion & good Value for Money."
"Great range of products and friendly staff."
"And the staff are always friendly."
"All staff I spoke to today were very helpful."
Cons:
"The staff on Wednesday afternoon were rude and obnoxious, they tried to belittle my wife over the NHS Track and Trace which, we had already done."
"The overall experience was terrible. Staff disinterested, stock blocking the main route through which made navigation with a pushchair really hard."
"Chef had walked out, rest of the staff in the restaurant were struggling to keep the place going with no support from management."
"Your cafe staff, 1 in particular was obviously having a bad day as she shouts to the young girl dont give her a saucer, as the 1 given was incorrect so my drink split into the saucer."
"The service is so slow. A member of staff spent 10 mins talking when people were waiting to be seated and people waiting to place there orders."
"Shocking service. Too many staff emptying tables that no one is waiting for. 1 very rude woman on drinks."
"Service diabolical. They have a wait to be seated policy. No problem with that but I do have a problem with staff ignoring you while waiting to be shown to a table."
Facilities and Layout
Pros:
"Plenty of parking and overall a good garden centre with a variety of plants, toys and other bits and bobs."
"Great selection of plants and shrubs well looked after."
"A very comprehensive range of flora and fauna, large and small."
"They have a nice variety."
"This garden centre has changed a few times over the years and has a wide variety of indoor/outdoor plants and other garden accessories."
"A modern well stocked garden centre with a better than average cafe serving a good variety of well cooked and presented snacks, mains and beverages."
"Really good garden centre, prices are good, cafe is really nice and there is a great deal if you are a dobbies plus member with two free drinks per month alongside the excellent menu options."
Cons:
"The overall experience was terrible. Staff disinterested, stock blocking the main route through which made navigation with a pushchair really hard."
"You will almost certainly struggle to locate products quickly unless you are very familiar with the store already."
"Only visited for some lunch with my Mum. The food was fine but wow, it was expensive!"
"To avoid unnecessary queuing- it would be handy to have a blackboard listing available bedding plants."
"More then 10 types of plants from outdoor doesn't have prices."
"What struck me were the huge number of plants dead or dying."
"The potted plants are also scattered throughout the store seemingly without order."