Azuma Reviews Summary

Food Quality

Pros:

• "Superb quality shell fish, succulent meats and the spices are fabulous."
• "The buffet is immaculate, the food is pure heaven, tastes just like a traditional hot plate platter."
• "The best hotpot and KBBQ in Manchester. The hotpot soup base is great and their meat/seafood/vegetables are fresh."
• "The food tasted good, very pungent … dishes have capsicum, red dry chillies & other chillies with chilli oil …Tasted good, no stomach issues which I expected for the experience…"
• "Authentic Chinese food with hotpot and BBQ options."
• "Food was sensational. Great selection, everything was seasoned nicely."
• "The food was delicious, the portions were large for reasonable money."

Cons:

• "The food was also not that good, even worse than i expected for this price (average 20 gbp per person) we expect more quality of the food."
• "It’s hard not to compare with the food and service in Asia but you might as well just save up to travel to Asia for proper hotpot and barbecue."
• "Meat is not as premium as those Korea resturants."
• "The only good thing about the barbecue was the pork belly."
• "The meat were over marinated salty."
• "We were delivered with fat on the bone which I assume was supposed to be lamb chops."
• "Hot and spicy broth was flavourless, we were served hot water."

Service

Pros:

• "Staff are all very friendly and helpful."
• "Staff were really friendly, especially the manager who kept checking on us to make sure we were happy with everything."
• "The friendliest of staff assisted with telling us how the hot plate worked, the service was rapid and consistent!"
• "The manager Godfrey is nice, warm and funny."
• "The owner kept coming around to make sure everything was okay and chatted us up a good time!"
• "Staff were brilliant, very helpful in case you've never been before, and the food was brilliant."
• "The staff are very friendly, dealing with requests in a polite and timely manner."

Cons:

• "It says Korean but I couldn’t get a Korean food when I visited. The staff that met me initially was rude at first meet."
• "The only downside is that it is difficult to get the attention of the staff when ordering more."
• "They forgot two thirds, maybe three quarters of our orders. Soft drink warm."
• "The staff were not paying attention to the customers very well, a lot of the times they were just chatting amongst themselves."
• "Worst service ever. Not first time. Rude service ladies. Not patience. No customer care. No smile."
• "Very rude young male member of staff who seemed to be on a power trip."
• "For waitresses they cannot speak english properly and they didnt even try to commmunicate and their voice were too strong too use in a service industry, they should speak smoothly with customers."

Atmosphere & Decor

Pros:

• "The atmosphere is very family like and that staff ensure that you know what to do when it comes to grilling your own food."
• "Very authentic environment."
• "Amazing food and friendly vibe. This place is always busy and now I know why."
• "An amazing restaurant! We were a group of 8 people and we had an amazing time. The atmosphere was perfect, decoration is excellent."
• "The food was absolutely great, it all tasted fresh and delicious."
• "Decor was practical in that it was comfortable and functional."
• "Cozy atmosphere. Very good service."

Cons:

• "The restaurant decoration is lacking, not ugly but not really that great."
• "We sat by the wall next to a radiator that I had to force myself not to look at, otherwise it would ruin my appetite."
• "The restaurant can be very crowded (and understaffed) at dinner."
• "Overall the restaurant needed a facelift to match the food's standard."
• "But because it is barbecue just to warn everyone you'll end up stinky after😜😜😜"
• "One complaint from me is the cleanliness of the floor."
• "No ventilation so just a smoke filled room and everyone coughing - how can people enjoy that?"

Value

Pros:

• "It is a pricey experience in these inflation periods in UK. But, worth it."
• "Portion sizes are very generous and reasonably priced."
• "Really fantastic choice, top quality food and great service."
• "For £19.80 per head you recieve BBQ and hotpot. This option includes unlimited veg and meat, so you can order as much as you can eat."
• "Great service from all the staff and good value for money."
• "Food was delicious and good value."
• "The food was delicious, and the entire experience was so much fun."

Cons:

• "They prices in Azuma went up by a lot, at the moment they charge £28.80 per person and that is way too much for what they offer, don't forget you will need to pay for drinks as well."
• "30£ for an adult is a bit expensive while food quality is fair quality."
• "Found the place a bit pricey for what we got."
• "A touch expensive but everything is nowadays."
• "A tad pricey for a takeaway!"
• "Had the Korean bbq, for £26pp I don’t think the value was too bad."
• "The staff are not that nice but the food quality is fine. They will charge you for left overs, only order what you need."