Aqua Bar & Grill - Bromley Reviews Summary

Service

Pros:

• "The staff so professional and friendly."
• "Service was Also 10/10 from bar staff to our waiter."
• "The service was great."
• "Excellent service, delicious food and great price."
• "Service friendly and efficient."
• "All the staff members are amazing, great attention to detail and I really enjoyed my family dinner."
• "Staff very polite n helpful without being in your face."

Cons:

• "The waiter seemed to have a chip on his shoulder and couldn't be asked or told anything."
• "The main waiter serving us could have been more attentive."
• "Waiters were not interested in our experience."
• "Waiters weren't very attentive."
• "Service was incredibly slow and not once did the waitress ask if we would like more drinks or if we needed sauces or condiments with the meals."
• "Staff were a little pushy to get our order in although it was quiet."
• "The waiter with the muscles had a bad attitude."

Food Quality

Pros:

• "The food quality was great, the portions are not huge but would rather have the quality."
• "The veal was cooked to absolute perfection and literally melted in my mouth."
• "The bacon added great flavour to the scallops."
• "Sea bass was so fresh the best eaten in 15 years."
• "Food was delicious. We all had steaks, fillet & sirloin."
• "The food was good value for money I finished every last bit."
• "The food was absolutely brilliant, saying that, a few more veggies would have been nice."

Cons:

• "no menu for gluten free just things taken off your plate wrong desserts and still asked to pay over 100 pounds in table service steak was tough and chip pot was half filled with tissue paper never again"
• "Went here for Valentines- The food was abysmal!!"
• "I can't remember the last time I've had such a bland, dry meal."
• "Food portion was generous, but with no taste, and zero quality in respect of seasoning and ingredients."
• "The grilled seafood which was dry and bland."
• "Food certainly lacked any enthusiasm and was very bland."
• "The food is average, portions small. Prices quite high on reflection."

Value for Money

Pros:

• "This restaurant has seen several changes of ownership over the years but it continues to provide good meals at reasonable prices."
• "Four stars for amazing European cuisine at amazing prices."
• "A really lovely 3 course meal for just under £20 which I think is fantastic value for money."
• "It was also value for money for such a large party."
• "The Price was great at £17 for a 3 course lunch."
• "The Sunday lunch menu is good value for money."
• "Food fantastic and wine flowing."

Cons:

• "They have a 50% off for steak deal on every Monday, but I found them very tricky by doubling the service charge to c.33% more without our consent."
• "Charged a service charge of £30 for 5 people - which we refused to pay."
• "The meal warrant the extortionate price they charge."
• "Very disappointing as the venue itself looks very nice and given the bill totalled £81 for a midweek meal for a family of four, it didn't live up the expectation."
• "The food is alright but really nothing special for being served in a restaurant for a relative high price."
• "Total rip off. Don't go there. £9.00 service charge. £8.00 for a glass of red."
• "Really expensive 'restaurant' for what really is 'pub food'... Decor tatty, massive hole in gents toilets wall, no hand towels..."

Ambiance and Cleanliness

Pros:

• "The restaurant is clean and nicely decorated with a relaxed atmosphere."
• "The restaurant is clean, and well kept."
• "Restaurant is also very nice and clean."
• "The decor is very modern and well designed."
• "Decor modern and clean."
• "It looks great, very nicely decorated and has great atmosphere."
• "The toilets were clean."

Cons:

• "A woman entered the establishment with a large dog that resembled a pitbull/staff... blocking the walkway to the toilet."
• "The table was greasy, the plates had greasy fingerprints on them."
• "Very noisy making conversation near impossible, and very little room with tables too close together."
• "The table by the window was a tad sticky."
• "I then witness a staff member drop cutlery on the dirty floor and he picked it up to put it back with the clean cutlery."
• "My visit left me with concerns in relation to health and safety awareness and hygiene standards."
• "The chips were quite soggy."