Megan's Clapham Old Town Restaurant Reviews Summary

Food Quality

Pros:

• "I recently had the pleasure of enjoying a scrumptious breakfast of pancakes and bacon, accompanied by the delightful sweetness of maple syrup."
• "The food was great, great variety of vegetarian options too!"
• "The pancakes were flawlessly cooked, fluffy and light, while the bacon boasted a perfect balance of crispiness and savory goodness."
• "The pancakes with bacon were a true delight. The fluffy texture combined with the savory, crispy bacon created a mouthwatering flavor combination."
• "We had one celiac so they explained a different member of staff will take their order."
• "The food was delicious (especially the halloumi fries with honey and the natural lemonade)"
• "The Ferrero Rocher iced coffee was amazing, we’ll definitely be back for that again! The hash browns were perfect too."
• "I especially enjoy the posh lamb doner kebab, the eggs benedict, the Turkish steak and chips and the lemon&rosemary cake."

Cons:

• "I had the vegan brunch which was nice but unfortunately lacking in taste and imagination."
• "The actual chicken was nice but for £19 each I would go a local kebab house and get twice maybe 3 times the amount."
• "The halloumi fries are delicious but bare so I ordered sauce on the side. A tiny pot cost £2! In a cost of living crisis?"
• "Skip the doughnut bites altogether. It was drenched in oil. Honestly so disgusting."
• "The food arrived cold and the worst is that I am intoxicated because of it."
• "The smoothie was disappointing, lacking in ginger, which was written in the list of ingredients."
• "We ordered a glass of wine, asking for the smallest, cheapest glass on the menu, and they brought her a large glass of the more expensive wine, so she ended up being charged £22 for two glasses of wine."
• "We waited one hour for our food to arrive and 45 min for our desserts."

Service Quality

Pros:

• "The waiter was so friendly and made sure we were very comfortable."
• "The staff were attentive to our order."
• "Emily's impeccable service made us feel like valued guests, as she guided us through the menu with expert knowledge."
• "The service was brilliant, there was a very warm and friendly welcome and our waitress Eliza was fantastic throughout."
• "Staff seems friendly and professional."
• "The service were very friendly and attentive to detail. Especially out waiter ‘Lorenzo’ who made our experience even more inviting and welcoming!"
• "Our waitress, Emily, greeted us with a warm smile. Her genuine enthusiasm and attention to detail immediately set the tone for a delightful dining experience."
• "The staff were great - attentive and friendly. We also loved the concept of serving the food 'family style' on a platter."

Cons:

• "Came on a bad day as there was a shortage of staff."
• "We had to flag down [different] wait staff to get water for the table. It was room temperature; no ice or lemon offered."
• "It was hard to speak to someone to get the bill and water refilled etc."
• "The service is just so slow! I could see they were short staffed but our table wasn’t ready when we had booked, it took 20 minutes to get a drinks order and I had to wave them down."
• "The service was extremely slow! We had to literally beg to order and be served drinks."
• "There were no updates or apologies. This is one of the worst restaurant experiences I’ve had and I won’t be returning."
• "Waited almost 2 hours for our mains! Staff were nice and wasn’t their fault but eating at 9 when the table was booked for 7 really wasn’t great."
• "It took over 2 hours for our food to arrive when I came here for lunch on Sunday 9th October 2022."

Ambiance and Decor

Pros:

• "The atmosphere inside is beautiful with stunning scenery mixed with nature/flowers and fairy lights - great little corners to take photos with your loved ones."
• "The lovely space exuded warmth and coziness, creating a perfect setting for a relaxed breakfast and meaningful conversations."
• "The atmosphere was amazing and so was the food, would highly recommend Megan's!!"
• "We went for a dinner on a Tuesday and service was so slow. Waited almost 2 hours for our mains! Staff were nice and wasn’t their fault but eating at 9 when the table was booked for 7 really wasn’t great."
• "The interior is really gorgeous and comes alive in the evening."
• "The restaurant is massive so it’s quite easy to find a table. I got the Veggie Brunch and my friend the Shakshouka, both amazing."
• "The venue is lovely on the Common. It is kind of an outdoor covered wooden construction building but seems to work although is a little draughty."
• "The food was great although the menu seems more restricted compared to Balham? The customer service, whilst very friendly, wasn’t quite at the level of Balham."

Cons:

• "We were seated by the kitchen/store cupboard so not so idyllic and service was a little slow."
• "The front door staff gave me the feel of a west end club with that feeling of the hosts controlling the door with face control, 'if your name is not on the list you are not getting in kind of feel'."
• "The cabinet we sat next to was very dusty. The lighting was beautiful. However, the dirty cabinet made me think what else may be dirty!"
• "The design takes you to some magical land from a fairy tale, the children were delighted."
• "The whole experience from start to finish was just terrible. We came at 4pm on a Sunday when it wasn’t peak service."
• "Nice interior, interesting menu. Not great food, but ok. Overall OK."
• "The food was excellent. However, the experience was ruined by the guy at the door who was pretty unpleasant when we came in."
• "The worst brunch we’ve ever had. Would give zero stars if I could."