Istanbul Grill Prestwich Reviews Summary

Entertainment

Pros:

• "Nico was great, entertaining us all with his origami skills and card tricks."
• "One of the waiters was doing card tricks at our table and made my mum a rose out of napkins for her birthday, they know how to entertain as well as serving you."
• "Nico is amazing, a true natural entertainer."

Cons:

• "The only thing was you knew at 10:30pm they wanted to get rid of us as they turned the music up as there were only 2 tables of people left."

Food Quality

Pros:

• "Food was really nice, had for starters chicken wings in a lovely sauce, garlic mushrooms and turkish sausage, really tasty."
• "Brilliant food; delish starters, kebab meat cooked to perfection, vegetarian options which were super tasty too."
• "Food was delicious, everything was top notch. Superb flavours in all the dishes."
• "Food absolutely fantastic! Avocado & Feta cheese starter is a winner."
• "The food was perfect. Simple yet elevated with flavour and substance."
• "The food is excellent; fresh food freshly cooked beautifully at a decent price in lovely surroundings."
• "Food was amazing full of flavors but service was disappointing as staff seemed careless as our food took too long to be served."

Cons:

• "Sadly, it all tasted exactly the same."
• "Uncooked chicken and lamb that was either completely pink or well cooked no inbetween #disappointed."
• "The majority of the food if not all of it tasted like it was re-heated and/or as if they were ready-meals straight out of the microwave."
• "Staff were rude service was appalling food was tasteless and watery."
• "The donner kebab which comes with mix platter was frozen and the food was not any near to traditional Turkish cuisine."
• "Ordered lamb shish takeaway. The salad had gone off and had a really bad smell. The sources were also bad and stinky."
• "The meat especially the doner kebab was awful, the taste of it was like pure lamb fat."

Service

Pros:

• "The service at the Istanbul is very very good. Thoughtful, unobtrusive, and very professional."
• "Staff very attentive and friendly."
• "Niamh and Nico were very friendly and couldn't do enough."
• "Lovely food served by amazing, professional staff who made us feel very welcome from the moment we arrived until we left."
• "Special mention to the manager who made us all feel so welcome and even arrange a birthday song and a beautiful slice of chocolate cake for my dad."
• "The staff are generous, kind, and amazing."
• "Finally, the staff and service were impeccable."

Cons:

• "OVERSTAFFED and inattentive."
• "It was a bit pricey, but with that level of quality it felt super expensive."
• "The waiter didn't listen to our order, and one of our group who is gluten free was given a non gluten free meal."
• "Some staff were nice, friendly and some were just placing the (horrible) food on the table without a smile or without saying anything."
• "Staff did not have a clue where they were serving the drinks or food. No organisation what so ever."
• "Service was slow and hard to understand."
• "Food was awful and so was the service."

Atmosphere

Pros:

• "The restaurant was clean and tidy, and great atmosphere."
• "Istanbul is on the main road and easily accessible by tram, bus or car."
• "We received a warm & friendly service in an ambient & pleasant surrounding."
• "The atmosphere itself was so cosy and homely. You felt warmth as soon as you entered."
• "The restaurant itself has a nice ambience, tasteful décor, and is perfect for celebrations or even a romantic meal."
• "A really beautiful place to eat with amazing food and wonderful friendly atmosphere."
• "It had a lovely atmosphere, especially when it was time to sing happy birthday for someone and the waiters and waitresses joined in."

Cons:

• "The setting is very relaxing and ambient, no bright lights and over powering music."
• "Went here for tea, early evening and found the place empty, so no atmosphere at all."
• "The place was empty no atmosphere at all when some people at the table wanted a doggy bag to take home they threw trays and plastic gloves at them the service was horrendous we just upped and left."
• "The atmosphere was... okay."

Value

Pros:

• "Portion sizes are great, get more then what you pay for."
• "Had the special salad with extra pitta bread, and it was delicious! Really good value for money as well."
• "Really generous and very reasonably priced."
• "Fair pricing, clean and tidy."
• "Very reasonable prices!"
• "The price was definitely good too, as we chose the lunch menu which has a starter and main for just £13.50."
• "The food was fantastic, couldn’t get over the portion sizes, really generous and very reasonably priced."

Cons:

• "Prices are ridiculous for what you get."
• "Good starter and main but sweets over priced for portion size plus covered in too much chocolate sauce so that's all you taste."
• "It is not value for money."
• "Drinks a little over priced, especially non alcohol drinks."
• "Food was tasty, a bit on the pricey side for a Sunday afternoon."
• "Lovely food nice friendly staff. However check wines menu and ask how much. Had my pants down at weekend. Bottle of Proseco in Tesco £9.00 They charge £24.00 Bottle. And a cheap bottle of wine £16.00 And more."

Accessibility

Pros:

• "Istanbul is on the main road and easily accessible by tram, bus or car."
• "On the door stop from the tram and easy to get to."
• "Free parking nearby. Nice atmosphere."

Cons:

• "Only downside was no parking. So we had to find somewhere close by to park down a side street."