Pera Kitchen Reviews Summary

Category: Turkish restaurant

Address: 50 High St, Biggleswade, SG18 0LJ, United Kingdom

Phone: +441767313830

Rating: 4.5
based on 99 reviews.

Food Quality

Pros:

  • "The food was amazing and delicious! Incredible service and they were very attentive to our needs."
  • "Food portions were large, fish was amazing, imaam was delicious and kids portions of lamb shish were very tender."
  • "Big party of 15 was no problem as all dishes came out in time together, hot, fresh and exceedingly well presented."
  • "The food was absolutely delicious, the music playing was really relaxing and the service was impeccable!"
  • "Food (meat) was excellent just as it was before COVID and rice was very tasty."
  • "The food was great, wine was great, service was great, but the desert seemed to be a bit not fresh."
  • "The food was very good but the service was very extremely poor."
  • "I found that this restaurant did takeaway and after having eaten in the restaurant a while ago, thought I'd treat myself. I am blown away by the quality of the food delivered."

Cons:

  • "I admit to being a little disappointed with my meal. Although starters were great, my main was not so good."
  • "Returned after 3 years to PK. I'm not a salad person but paprika and tomatoes were missing in my salads."
  • "Attempted a phone order on a Friday night... They had made 6 kids meals and then sent my 11 year old son away brusquely."
  • "The food was great, wine was great, service was great, but the desert seemed to be a bit not fresh, maybe its because they have a big variety on deserts and some don't get ordered often."
  • "Went in this place yesterday with my brother and what a pleasant warm welcome and fantastic outstanding service i felt relaxed and so happy absolutely 1000% recommended lovely staff finger licking good food and ambient lighting for relaxed mood will be my regular for sure and ill add the prices are very reasonable considering the fresh and lovely food they present to you god bless and all the best for the future you will be seeing me again and again :):):)"
  • "The food was very good but the service was very extremely poor. I ordered lamb chops and they brought out lamb ribs and said they had ran out of chops."
  • "Me and my partner came here last night for dinner, all I can say is WOW! The service was amazing, the staff were unbelievably attentive and professional, the food was outstanding and of generous portion sizes."
  • "It's got three for customer service. Sadly the food has gone down. Presentation average, its just very dry, you don't get any sauces, which basic Turkish food needs. Lovely fresh salad with a light dressing dressing that's just not enough. If I'm brutally honest I would say a kebab shop is better. Dry meat, plain salad for that price, Sadly no."

Service Quality

Pros:

  • "Incredible service and they were very attentive to our needs e.g. checking how our food was, whether we needed any more drinks etc."
  • "Easy to order, delivery guy was super friendly and polite."
  • "Brilliant. Really delicious food from a cosy, modern and well equipped restaurant with prompt and helpful service."
  • "The waiters are kind and professional. They interact with our kids and are accommodating with things like chips instead of rice."
  • "UPDATE: Pera is one of my favourite places to go for good Turkish food... The staff are friendly and the service is good."
  • "Had a fantastic meal here with friends this evening, the food was exceptional and the service was brilliant."
  • "The waiters were extremely friendly and welcoming. Nothing was too much to ask."
  • "Absolutely lovely service, our waiter Deniz was spectacular, very friendly, and even made sure I got a free desert upon hearing it was my birthday!"

Cons:

  • "I admit to being a little disappointed with my meal... The rest of my party also felt starters were better than mains (calamari, mixed, moussaka)."
  • "We went on new years eve when a belly dancer entertained us all. Definitely recommend to anyone wanting good Turkish food in a friendly atmosphere."
  • "They had made 6 kids meals and then sent my 11 year old son away brusquely."
  • "Non existent service... After twenty minutes and a plate of bread and olives later our table was still without drinks."
  • "Friends took me there to give me feel good factor my having just lost my mother. Well it certainly did that from the manager greeting us at the door to the fabulous decor."
  • "Arrived on time per our table booking our table was booked for 7:30pm family in front were booked in for 7:45pm and as they were in front they got our table we had to wait for a table to be clean before being seated."
  • "Usually quite nice food and friendly staff. Not keen on the lamb but the chicken is spot on."
  • "Booked a table for my family on New Years Eve 3 weeks in advance. After waiting 15 minutes at the door, I finally asked the waiter to be seated. He said his restaurant was full up and gestured for me to go away. No apology, no free drink, nothing."

Ambiance and Decor

Pros:

  • "The food was absolutely delicious, the music playing was really relaxing and the service was impeccable! The restaurant is beautifully decorated."
  • "This place is a gem and a real asset to Biggleswade, I very much recommend it! The food is very nice, the staff are nice and I like the big bi-folding doors and plants for a tropical feel."
  • "First of all. I always look at a restaurants decor, and salad before i even read the reviews.. The decor in this place is gorgeous and traditional."
  • "The place is lovely. The staff are friendly and offer a really good service and price for food is unbelievably fair."
  • "Really enjoyed the vibe in this restaurant. The staff were friendly and could give a bit of banter."
  • "The place is lovely. The staff are friendly and offer a really good service and price for food is unbelievably fair."
  • "Absolutely love this restaurant! amazing food ! the staff are lovely."
  • "A warm welcome on a rainy day was the start of an excellent lunch. Nice decor, excellent service and great food at an affordable price."

Cons:

  • "The food is pleasant, and on each occasion, I've visited, I've enjoyed my meal. I have found the food average, but others at my table have described other dishes that they chose as amazing."
  • "The decor and upgrade to the building are brilliant. On a cold night try to avoid sitting near the front door as the constant traffic can make it drafty."
  • "Service is always friendly and polite. It's apparent that some of the front-of-house team have not worked as waiters before and it's common for the service to be slow and at times chaotic."
  • "If you visit as a group of 6, expect to be squeezed onto a table generously suited to 4 but uncomfortably small for a larger group (this has happened to us on 2 occasions)."
  • "The food is pleasant, and on each occasion, I've visited, I've enjoyed my meal. I have found the food average, but others at my table have described other dishes that they chose as amazing."
  • "The music was a touch too loud. All in all, has potential but needs some work front of house."
  • "Went here for the first time for a birthday celebration, and frankly I was not impressed. We had to wait for pre booked table, there was no temperature checks and no signs of any track and trace."
  • "We made a visit on Saturday night, very busy, very noisy with people noise and music. The food was very nice but got the salad after eaten main."

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