Melis Reviews Summary

Service

Pros:

• "The service at Malis was impeccable. The staff members were attentive, friendly, and always ready to assist."
• "Staff were very polite and nice."
• "The service was top notch, and Raj was very helpful."
• "Absolutely love this place, from the first time I went. Amazing food and great service."
• "The staff were incredibly friendly. I was very pleasantly surprised with this restaurant."
• "A very homely atmosphere with friendly and enthusiastic staff, quick to answer questions or adjust to queries."
• "Fantastic value for money. Excellent food and most attentive service."
• "Great food, fantastic atmosphere, enthusiastic staff, will definitely be visiting again."

Cons:

• "On this occasion the service wasn’t as great and there was also a bit of an argument between a customer and a staff member."
• "I felt like he was pressuring us to order quickly and I wasn't happy about that."
• "His whole presents from the moment we walked in was cold, he genuinely seemed like he did not want to be there."
• "The service requires a little improvement."
• "The customer service was shocking and in all honesty the worst I've come across."
• "The service was excellent, however the food was all overcooked and dry."
• "We had to flag someone down every time we needed something including basics like cutlery."
• "Very poor service. If I could give 0 starts I would!"

Food Quality

Pros:

• "Food was great but cocktail was 6/10 as the alcohol tasted cheap."
• "The menu offered a decent variety of Turkish dishes, and the presentation was appealing."
• "Food was very nice. We loved it. Mainly lamb shish."
• "We were all super happy with our meals, the portion sizes, the cocktails were incredible."
• "Delicious food, we enjoyed everything we ordered."
• "Food was delicious, portion Size were really good."
• "Really tasty food and service is friendly and quick."
• "The food was absolutely delightful. Something so plain as rice even tasted so delicious."

Cons:

• "The food however was pricey! Been to many Turkish places where we've been offered complimentary Turkish Tea etc especially when having spent over £130 - not here."
• "While the food may not have blown me away, the overall experience was enjoyable."
• "The food tasted good but the portion of the House Special (mixed grill) was smaller than other Turkish restaurants."
• "Foods okay, the price was pretty expensive."
• "Came here for a work lunch with a few colleagues. I ordered the mixed grill (£22) The service was excellent, however the food was all overcooked and dry."
• "Food wise: Alright tasting food, although could do with more seasoning, nothing amazing though."
• "Food is fine but service is incredibly slow and totally inattentive."
• "The food did not meet my expectations. As starters, The lentil soup, cheese burek, and Turkish bread with sauces were alright. But the hummus and tabouleh lacked their true taste."

Ambiance and Decor

Pros:

• "From the moment I stepped inside, I was captivated by the warm and inviting atmosphere."
• "The decor is really nice and the food was excellent."
• "Melis Turkish restaurant is bright, colourful and spacious but still allows you to be cosy as a group or couple."
• "The decor inside is excellent. I would have taken the hanging lights home."
• "Great decor, friendly staff and very good food."
• "The decor in the restaurant is beautiful and very comfortable atmosphere."
• "Great food and atmosphere and restaurant was clean and modern."
• "Authentic Turkish restaurant in the heart of Milton Keynes. The service was good and the staff had some good humor to share while the meal was enjoyed. The decor is great and a sure place to visit."

Cons:

• "Not a bad restaurant but a bit chaotic. Several requests were forgotten by the waiter, drinks didn't turn up etc. Lighting is very harsh (bright white LED)."
• "When it was raised to the waiter and waitress, there was no customer service or compassion. It was blamed on the lack of kitchen staff which didn't make sense as others were getting there food all around us."
• "Nice food which was great however we were left a sour taste in our mouth when wanting to have a Shisha, after 6 of us spent over £200 for food, we just wanted to have 1 shisha for a few of us to use but the staff wanted us to take 2 because there were 6 of us."
• "Dined on my own and asked not to sit on the allocated table in a basically empty restaurant, It would have had staff walking past me to serve every other customer, I was moved but my request was questioned."