Prezzo Italian Restaurant Manchester Media City Reviews Summary

Food Quality

Pros:

• "The food was all very tasty, and arrived quickly."
• "The food was served hot and fresh and no long wait between servings."
• "The food was quite good, the chips and dips were nice."
• "The food was surprisingly good. I absolutely loved the burrata pesto, which not only tasted amazing but also looked great."
• "The pizza is literally the best pizza I’ve had in a long time absolutely delicious, Thankyou!"
• "The food was 10/10 all fresh and decent portion sizes."
• "The food tasted fresh and amazing and their portion size is more than we expected."

Cons:

• "The Chargrilled Chicken that was incorrect was Charcremated."
• "Two dishes of carbonara which came dry and bland."
• "The food (e.g. the pork belly) is straight out of a box and heated up."
• "The pepperoni pizza was alright, but felt a little undercooked."
• "The arrabiata however, was under-spiced & consequently bland."
• "What an absolutely mess on a plate. Firstly you can see some partially melted mozeralla cheese on the sides, which looks like the store bought pre shredded kind."
• "One dish of mushroom Risotto which tasted bitter and as if it had gone off so we had to send it back."

Service

Pros:

• "The waitress was very friendly and polite."
• "The staff were polite and friendly. Would recommend and would visit again."
• "Amazing food and excellent customer service from all staff."
• "Our waiter Sergio was friendly and attentive."
• "Lovely food, our server Alex was very friendly and bubbly, all the staff was lovely and food excellent as always."
• "The staff were really friendly & helpful."
• "The staff were absolutely lovely and kind and so friendly."

Cons:

• "Service was terrible on a Saturday."
• "Safe to say, I will never return to your establishment unless you work on your customer service and your greetings staff lack of common decency, respect or communication."
• "No staff were in the restaurant to query this unfortunately and were generally quite slow to get around all the tables."
• "Waiter was not experienced and gave us hard time."
• "We waited over 45 minutes for our food, despite being seated as soon as we arrived as it was not very busy."
• "The service was very slow and the meal was very overpriced for what it was."
• "The service was also incredibly slow, it took almost 45mins to get our starter."

Atmosphere

Pros:

• "Atmosphere was great as it is situated right in media city."
• "The atmosphere was buzzing especially as it was Friday evening."
• "AMBIENT: ok, nice decor, good positioned."
• "Modern bright and airy restaurant."
• "Nice airy restaurant in great setting."
• "Nice atmosphere."
• "The lighting is pretty decent at this restaurant however they may dim the lights during the late evening."

Cons:

• "Overall not a great experience and wouldn't be going back."
• "What appeared to be the manageress (not dressed in uniform) gave us one of the worst tables in the whole restaurant within inches of the entrance door despite the restaurant being half empty - why?"
• "Air conditioning did not work so as it was a hot day it was sweltering inside and out."
• "Service, and atmosphere no longer as vibrant as it used to be I'm afraid."
• "Very cramped sitting on top of each other every time the waiter served the couple next to us his reverend was at my face level."
• "Out table was still full of crumbs from previous customers tables around us were dirty."
• "Walked in to the restaurant tonight and was greeted by what I must say as a complete lack of customer service, regard and any communication skills at all."

Pricing

Pros:

• "This restaurant has mid-range pricing for its dishes."
• "The prices are a bit steep but with the many vouchers floating around the internet it becomes quite good value for money!"
• "There are also discounts available on Voucher Codes that may apply."
• "While the mains were reasonably priced."
• "Prices is really good for the generous portion and great quality."
• "It was £30 for 3 course with a glass of wine and it was worth every penny."
• "The staff are always friendly and the pizzas always nice."

Cons:

• "I don't know any other place where you have to pay £6 for one piece of cheesecake."
• "Somewhat irked by having to pay nearly £5 more for a child’s meal because she had one extra topping on her pizza."
• "The service was very slow and the meal was very overpriced for what it was."
• "In terms of cost this Prezzo is massively inflated."
• "We thought it was a little on the expensive side."
• "Couldn't believe how much our bill came to."
• "The prices are not proportionate to the quality of the food and serving sizes."