OSJ Motor Company Ltd Reviews Summary

Vehicle Quality and Reliability

Pros:

• "Bought a car hassle free a couple of years ago. Turned out to be the best one we've had."
• "Bought a Ford focus from here and it's been an absolute gem."
• "Bought a Peugeot 107 from Paul 3 months ago... It's handled the commute just fine and a trip down to Devon without having to spend a penny other than fuel, tax and insurance."
• "Love my little red Mazda. Would buy from here again. No problems."
• "Bought a great little car from Paul today, very reasonable price and I couldn’t be happier."
• "Bought a little Gold Corsa off Paul there years ago, it's still going strong and has never let me down."
• "Bought a used car from this place... handed over with fumes in the tank. Drive it home at speeds of no more than 50mph, felt ok."
• "Bought a car in december got a good deal it's now nearly March and had no trouble...The owner is casual no pressure and seems a nice person."

Cons:

• "The worst car that I ever bought was from here. Never had a car letting me down. One month after I bought it pulled only white and grey smoke and it eventually stalled."
• "I’ve had to pay for a new engine. Suspension is knackered and it’s misfiring."
• "Bought a 308. Good price but it had faults... Update: Repair didn't work so I gave up."
• "Went to see a fiesta, no oil in engine, walked away."
• "Bought a car off him few months back was great experience even let us have a test drive... Only minor thing was he forgot to tell us the car was registered by a disabled person before i bought it."
• "Do not go to this dealer. I bought a vehicle from him but had to return it the next day as it wouldn't start."
• "I bought a focus off paul in november last year best thing i have ever done starts and drives every morning."
• "This dealer should take more pride in what he is selling, I went to view a car and when I sat inside was greeted by the smell of what I would describe has a dirty nappy."

Customer Service and Aftercare

Pros:

• "No fuss, no frills, no pressure sales, very helpful & friendly."
• "Got it fixed the same day. Will definitely come back when I am looking to upgrade."
• "I can certainly recommend OSJ Motors on Wakefield Road in BARNSLEY - not only for the fair pricing of their motors but also for the excellent after sales service I have received."
• "Paul the proprietor was on the ball in coming to my aid in getting my vehicle sorted ASAP & was persistent in my being satisfied with my car."
• "No pushy salesman. Paul is great bloke... Fantastic service!."
• "Straight block if you like what you see buy it, but no pressure. 12 months MOT."
• "Paul's after sales service is excellent, happy to resolve any issues that may arise, very easy to deal with."
• "Very accommodating and friendly. Paul sold me a Skoda Fabia and was very helpful with my questions."

Cons:

• "No answer on all 4 occasions... on arrival we didn't even receive an acknowledgement, not a hello or anything."
• "Upon challenging on this one he just said call my mechanic and we go from there…. Refused to do a refund refused any other option."
• "Sometimes he will ghost your messages but when something goes wrong, he is there (which is the important bit)."
• "Had to go back though when other faults arose... Had to hang about outside for 3 hours."
• "The MOT ran out in October 4 months after purchase... rang the owner to discuss the warranty and MOT no answer so left a message to which he never responded."
• "Went to see a fiesta, no oil in engine, walked away 👎"
• "Do not go to this dealer... It has took me 7 months to get my money back because he lied!"
• "Not even had the car 12 month and tons of thing have gone wrong, 2 mth after purchasing the “clutch” went he told me to take it to a garage and he would pay half for it fixing and 6 mth after that the clutch has gone again."