Flat Iron Reviews Summary

Steak Quality

Pros:

• "The signature steak is amazing! It looked “bloody” in my photo but the meat is tender and tastes great."
• "The steaks were PERFECTLY done and I finished the whole portion of my Fred's Sauce (spicy tomato based sauce), and a satisfying double portion of the steak!"
• "The steak portions are good, medium rare was made on point."
• "The meat, chips, and spinach were all cooked to perfection and tasted incredible."
• "The steak was cooked to perfection and the seasoning was the same."
• "The steak was excellent for the price."
• "Steak taste great, the salad too."

Cons:

• "Unfortunately all the steaks (flat iron and babette) arrived to the table covered in tons of butter. It gave the steaks quite a sickly flavour."
• "Lovely place for a perfectly cooked medium-rare steak, although maybe just abit slightly salty for my liking but it was still very nice!"
• "Steak is not enough to get full, definitely needs to order other things."
• "The only steak that was perfect was the namesake one. The rest of pretty much of all the specials we tried were mostly a miss except for the sirloin."
• "Steak was ok… I do like flat iron but recently noticed the chewy steak which was disappointing, it was a lot better pre pandemic, portion was slightly bigger."
• "Sirloin steak was tough..."
• "🥩 was good but the chips they served us were leftover bits at the bottom of the pan."

Service

Pros:

• "I don’t need to wait to be seated!"
• "The service was absolutely impeccable, from the singing host to the friendly and welcoming staff."
• "The service provided by Van was exceptional - he was extremely polite and thoughtful throughout my visit."
• "The staff was super nice also, so can't wait to go back!"
• "The service at Flat Iron is friendly and efficient, with staff happy to recommend dishes and answer any questions about the menu."
• "Super friendly service and amazing steak!"
• "Great service, the staff was so kind and prompt to help us at all times."

Cons:

• "Staff were pretty dismissive and fairly rude."
• "He was not very rude but he also was not nice or accommodating."
• "The only thing that prevented me from giving the Flat Iron 5 stars was that both the horseradish side sauce, and the creamed spinach were over salted."
• "The music was a tad loud, making conversation a bit challenging."
• "A service charge was pre added to the bill which is disappointing."
• "The only issue I had was that I came here with a group and the manager was a bit abrasive when some of us just wanted to order drinks."
• "However, toward the end of our meal, our server subtly implied that we should pay and leave promptly, mentioning another group waiting."

Ambiance

Pros:

• "Ambiance is cosy however the seating is cosier so be prepared to sit next to strangers."
• "Nice ambiance and a great music playlist."
• "The restaurant itself has a really nice atmosphere, excellent for just hanging out with 2-4 friends or for a date."
• "The restaurant itself has a charming and cozy atmosphere."
• "The restaurant also has a great atmosphere, with a lively buzz and a mix of diners from couples to groups of friends."
• "The ambience is chilled and relaxing."
• "The atmosphere overall was comfortable and relaxing."

Cons:

• "But the only thing that was hard to stay there for long period is that it was very hot inside."
• "Some better ventilation would create an even better environment, as sometimes the smell of fat can linger around."
• "The only slight downside was the very loud music, which made it difficult to hear the waiters."
• "We were initially seated in the back which was impossibly noisy (guaranteed to give you a headache)."
• "Table location was not the best, next to front door. No privacy and door never closed."
• "The place is quite cramped which can be a bit uncomfortable."
• "It’s quite a small tight venue but the atmosphere was good."

Value

Pros:

• "£10 for Steak & Salad is a bargain."
• "The prices were very affordable, making it a great value for the quality of the food."
• "They do have an extremely convenient waiting list which texts you when your table is available."
• "Just wow. Top quality steak, with great service and a great location for a really reasonable price."
• "Great cost performance and taste really good!!!! Delicious, quick, inexpensive... everything was great!!!"
• "For £11 you get a super tasty beef steak made to perfection, with really good presentation a tasty salad as a side."
• "Value for money is just amazing."

Cons:

• "First of all, nothing is free (as opposed to those referring to free popcorn or ice cream)."
• "Don't forget that there is a 12% added to your bill."
• "A service charge was pre added to the bill which is disappointing."
• "But just realize they add 'optional donation' to your bill without even asking."
• "The food is of fantastic quality but the portions are relatively small."
• "The portion of meal is not that enough."
• "The portion of the chips was mediocre."