Macellaio RC Clerkenwell Reviews Summary

Service

Pros:

• "The staff were fantastic."
• "The service is friendly and excellent."
• "The service is incredible. We felt treated like VIP guests."
• "Staffs are friendly and nice."
• "The staff could not have been friendlier or more helpful."
• "Staff were sensational and very friendly, the chef is sublime and friendly too."
• "The staff is very polite and courteous."

Cons:

• "We waited over two hours for our meal… management wouldn’t even admit to making a mistake."
• "We were sat waiting for 45 minutes to pay at the end, no staff were available."
• "Service was completely inattentive, with waitress attempting to pour an empty bottle and walking without offering more water."
• "Service was not acceptable. we had to ask 5 times to get a jug of water for the table."
• "Service on a Friday was very slow with sides arriving ten minutes after mains and in some cases, not at all."
• "Firstly the service was slow, over 15 minutes for drinks to arrive and 25 minutes for an uncooked starter."
• "The service was poor."

Food Quality

Pros:

• "The quality of the meat was unreal."
• "This time we really enjoyed the tuna based dishes, tartare, carpaccio and tataki were fresh and delicious."
• "Delicious beef tartare & wine."
• "Went for a ribeye and ravioli to share which were rich and tender."
• "The food was delicious."
• "The chicken wings were the most wholesome chicken meats we have ever tasted."
• "The steak and tuna tartare are sublime, the wine superb."

Cons:

• "Very expensive and very disappointing food - to the point of being inedible in parts."
• "The lamb was cold while the breadcrumbs on the tuna were so hard that it completely did not go with the softness of the tuna."
• "The beef arrived, it looked great but was not good."
• "It came out medium well and tough. It was a struggle to eat the meat."
• "Rump steaks are not that good at all, the meat looked tired."
• "Our waiter was not very helpful. Our meal came, one steak was stone cold inside."
• "The tuna was served on a plate with balsamic drizzle and fire roasted gorgonzola on top. These flavor profiles do not mix."

Value

Pros:

• "The prices are not too high considering the quality of the served food."
• "Very good value for money. I would defo recommend it and I ll go back for sure!"
• "Finally, finally, it's far from crazy expensive, the bill, considering the food and wine we had was a nice surprise."
• "The price is ok for what it is."

Cons:

• "Charged £3 for tap water in a reusable bottle with a made up brand name on the menu."
• "Service charge is 13.5%."
• "Wines are good but overpriced!!"
• "The price: we paid in excess of £40 per person with 25% discount, which is really expensive for the experience."
• "Dishes are incredibly expensive for the quality of food."
• "Overpriced small portions, I had to go to the cashier to pay the exorbitant bill because service was next to non existent."
• "The steak was expensive and full of fat and gristle."

Ambiance

Pros:

• "The venue itself is really comfortable, the place has a great atmosphere."
• "It was wonderful to Discover Macllerio, real Italian dishes, wonderful staff and lovely atmosphere."
• "The place has interesting decor and excellent music, an absolutely wonderful atmosphere."
• "A lovely restaurant nestled away in exmouth market, making it a hidden gem from the usual steak houses."
• "Lovely place to be in. Food is really good and worth the price."
• "The whole atmosphere of the place is amazing I couldn’t recommend it more."
• "This place is a hidden gem!"

Cons:

• "it’s like a morgue in here."
• "The restaurant was very quiet inside, despite the rest of the street being very busy."
• "The most disappointing thing was the cleanliness of common spaces such as the toilet. It was extremely dirty."
• "And I do wish they would do something about the toilets, that are squalid and really let the place down."
• "Unfortunately we were sat next to this extremely loud group of brits/irish who were banged on the table, shouting for about 70 minutes."
• "Rude service, misleading prices and dirty toilets."
• "For a place that emphasizes the meat and butcher aspects of its operation so heavily, the meat just wasn't that great."