Paws Cat Cafe Reviews Summary

Category: Cafe

Address: Angel Walk, 5 Angel Ln, Tonbridge TN9 1TJ, United Kingdom

Phone: +441732350202

Rating: 4.5
based on 101 reviews.

Experience with Cats

Pros:

  • "She absolutely loved the cats, especially Mango."
  • "The cats were well-behaved and seemed to enjoy the attention from the visitors."
  • "The cats are super cute too. They literally come up to you."
  • "All cats really calm and content."
  • "There are around 20 cats in total which are all incredibly sweet and will come up to you for cuddles and to play."

Cons:

  • "Even though the staff make the rules very clear, there were still people picking the cats up and my cousin even got scratched by one of the tabby cats."
  • "Unfortunately didn't do this and there was a noisy kids party next to us who kept hogging all the cats and stressing them out."
  • "Unfortunately I can't say we saw any happy animal there, many cats visibly depressed and just helplessly stare through windows."

Service and Staff

Pros:

  • "Service was great, everyone was nice and welcoming."
  • "The staff was friendly and informative, explaining the rules and introducing the cats."
  • "The staff are very knowledgeable and friendly."
  • "Staff were friendly and food was good."
  • "The staff and whole atmosphere was relaxed and welcoming to everyone."

Cons:

  • "To lie about how apparently awful our 2 year old was to protect yourself is just out of order."
  • "They only accept kids to take money and will only make you feel uncomfortable as soon as you step in."
  • "Two year old hit her face on the table, she was crying in pain and suddenly the lady at the desk came over immediately, with no sympathy, yelling at a two year old to stop crying!"
  • "Very rude ignorant staff, far better to go to elsewhere and enjoy a proper cat café."
  • "Miserable staff extortionate prices just for a simple cup of tea."

Food and Beverages

Pros:

  • "The food and drink are reasonable and yummy."
  • "Candles on a slice of cake was a lovely touch for our daughter."
  • "I had a cream tea which was the best I have ever had. The scone was fresh and tasted amazing."
  • "Food excellent too!"
  • "The food here is great and I'd happily recommend giving this place a go to anyone who asks!"

Cons:

  • "The milkshakes were watery and plain, they didn’t even taste like what the menu said."
  • "Cream tea is overpriced, we only had one teaspoon and a small bowl of clotted cream and jam between the 3 of us."
  • "The food was terrible all very basic not nice and the scone was hard."
  • "The gingerbread cat was so hard I didnt attempt it for fear of losing a tooth and the staff were unprofessional and downright rude."
  • "For two pieces of cake, two hot drinks and one cold drink it cost around £30, I know there’s a £5 fee per person to look after the cats but I felt it was too expensive."

Ambiance and Environment

Pros:

  • "The ambiance was cozy and relaxing, with cute feline friends scattered around the room."
  • "The overall atmosphere was calming and enjoyable, making it a perfect place to unwind."
  • "The cafe itself is cozy and homely, providing a perfect space for both the cats and visitors."
  • "A very calm and friendly environment that is just purrfect for both cats and cat-lovers alike."
  • "The atmosphere was calm and really pleasant. All 18 cats seemed happy and healthy."

Cons:

  • "It's also in disrepair and dirty, the poor cats need brushing and room to move around on furniture that isn't half falling apart."
  • "The space is a bit worn out (think 1990s office vibes) and it feels a bit close."
  • "Other than that the cats look well looked after and cared for. There’s lots of equipment and toys for them to play with too."
  • "Cold coffee, pancakes out of a packet and it was really expensive all this while my kids sat on the floor and we ate our food at a living room table."
  • "There was only a small handful of cats. Ridiculous. Wasn't worth going."

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