Chai Green Reviews Summary

Food Quality

Pros:

• "Thoroughly enjoyed all the food from the shezuan fries to the lamb momos."
• "The food itself was outstanding. Each dish was expertly prepared, bursting with flavors."
• "The loaded fries were yum! The chicken bagel was good, but the chicken was dry."
• "The food was nice and hot and came quickly."
• "This restaurant offers a spectacular decor and delicious food."
• "The food was bang on but music was too loud."
• "Food was pretty good to be fair and the service was very good."
• "This is by far the best chai place around. The desi chai is amazing."

Cons:

• "The chicken burger was so dry had to ask for water."
• "Pink tea was below average, milk cake was not up to the standards."
• "Food was ok. We had the English breakfast and the portion was not great at all."
• "Ordered two samosa chaat to take out... The samosa chaat was so watery."
• "New branch Stratford rd Bham. Disappointed bland food. No taste."
• "Wasn’t the best experience I must say."
• "Food was decent and atmosphere was nice. Has ample seating."
• "Parking is awful the food is bang average the halwa puri which I had tasted bland."

Service

Pros:

• "Cleanliness was superb, staff were super friendly."
• "Tasty food and excellent customer services. Staff member Aisha was so accommodating, kind and friendly."
• "Had a delicious breakfast from the new breakfast menu... served by the lovely Aishah."
• "The staff were very polite and accommodating."
• "Everyone was so friendly and kind."
• "We were served by the lovely Aishah who checked if everything was ok."
• "Ahmad’s attentiveness to our needs was unparalleled, ensuring that every aspect of our visit was flawless."
• "Excellent Service. Nice decor. Chai and Green Tea nice and tasty."

Cons:

• "Tablets were not cleaned properly. It was very very busy there."
• "I'm writing a genuine review based on my experience here on multiple occasions."
• "The service was not great. You get spoken to like you're from the ghetto."
• "Ordered two samosa chaat to take out, firstly was told quite rudely that the kitchen is closed."
• "First time in chai green and was an absolutely lovely experience."
• "Recent: visited again, dined in with a friend, had a burger recommended, looked really good, was basically chicken strips on a bun."
• "Food was great, service could improve. Like they have young girls in there who just seem fed up."
• "My wife and I went to this shop for the first time, yesterday. Foods are really good taste."

Ambiance and Decor

Pros:

• "The decor is really good which can be seen in the photos, the seating area could be slightly spaced out."
• "An Experience unforgettable, 10/10 for cleanliness never seen restaurant this much detail clean couldn't find fault to fail it."
• "Good Pakistani atmosphere, food presentation was 9/10."
• "Beautiful cosy dinner for friend's birthday & the wonderful food was matched with professional and considerate staff."
• "Decor etc is nice. You guys need to brush up on everything else!"
• "This restaurant offers a spectacular decor and delicious food."
• "Visited Birmingham for a few days for my cousins wedding."
• "The desi breakfast was really nice, proper desi paranta and channa. Service was okay they were very polite."

Cons:

• "Pink tea was below average, milk cake was not upto the standards. Tablets were not cleaned properly."
• "The decor is really good which can be seen in the photos, the seating area could be slightly spaced out."
• "Went there as it was recommended by family and it was surprisingly nice..the desi breakfast was amazing and the butter chicken was delicious."
• "Parking is awful the food is bang average the halwa puri which I had tasted bland."
• "The service and food is great at chai green. Perfect for families. I came here with my two little kids."
• "I’ve been to this cafe twice in 2 days. A great addition to Alum Rock Road."
• "Tea and the Desi breakfast was okay. Reasonable prices too, it took 45 mins for our food to arrive."
• "Love it when the customer service is spot on. But 3rd time now where the moody cashier refuses to do sugar free tea at 21:15."