Tattershall Lakes Country Park Reviews Summary

Facilities

Pros:

• "the site is huge, lots of great facilities on site."
• "Large site with plenty to do and see."
• "The park was good and well equipped although due to time of year and weather lots was shut."
• "Brilliant, little getaway lovely amenities."
• "Fish and chip shop decent size portions and pricing."

Cons:

• "Just a shame that there was hardly any entertainment and nothing was open."
• "Facilities were more like off peak time."
• "Not enough facilities to accommodate all the guests on site."
• "The facilities are way too small for the size of the park, not enough bars/restaurants/tables."
• "The only downside was my mum, who is disabled struggled as the park wasn't wheelchair friendly. The paths are very uneven and rough."

Cleanliness

Pros:

• "Stayed in a wonderfully spacious lakeside lodge with hot tub. Lovely and clean, well prepared."
• "Now the positives, accommodation was spotless, the resort was clean and tidy."
• "Lovely clean and warm caravan which also had a very useful and unexpected washing machine in the kitchen."
• "The caravan was clean and had almost everything we needed."
• "The park is maintained well and always very clean."

Cons:

• "our caravan although awesome was not cleaned properly - there were party popper strings and little toy pieces left in the corners of some of the rooms."
• "Inside the lodge the cleanliness left a lot to be desired with the majority of the carpets showing dog hair from previous guests."
• "immediately it was evident the lodge was filthy, dusty and below the standards we expect from Away Resorts."
• "The caravan itself stunk of what can only be described as donner meat, the furniture was covered in dog hairs."
• "The caravan was extremely dirty was very disappointing."

Staff and Customer Service

Pros:

• "the staff at this site are absolutely lovely and nothing is too much trouble."
• "The staff are happy to help at all times. The service was amazing."
• "staff were all happy and polite."
• "All the staff were super friendly and helpful. We couldn’t fault the customer service at all."
• "staff were lovely. Will definitely be returning."

Cons:

• "Customer service was almost non existent. We had several issues, none of which were resolved until a complaint was sent."
• "When I was told that the spitfire was the place we could walk in to at 8:30pm on Saturday I was told they were not accepting any more orders as they were too busy."
• "The woman on reception was extremely rude when asked where it was."
• "I reported this on the app and 2 works came out promptly, but was unable to fix it."
• "The room wasn't as clean as it should have been. The games package we paid for was a second hand one with pieces missing."

Accommodation

Pros:

• "Our caravan was amazing, we booked the exclusive lakeside lodge with hottub."
• "stayed in a wonderfully spacious lakeside lodge with hot tub."
• "Lodge was in an absolutely fabulous position overlooking duck lake."
• "Our accommodation (5 different bookings) were all great. Very nice lodges."
• "We stayed in a superior caravan, castle view 15. Great location and lovely area."

Cons:

• "The sofas were dirty and old."
• "The caravan was a dog friendly caravan. Didn't expect much but expected the carpets to have been cleaned."
• "Our travel cot turned up covered in dirt and with its own spider."
• "The caravan was ok but lacked some basic requirements. There was no heating."
• "The caravan was extremely dirty was very disappointing."

Value for Money

Pros:

• "Shop was well stocked and very reasonable in price."
• "The food in restaurant was beautiful and reasonably priced."
• "Overall we enjoyed our stay 110% and will be visiting again very soon!"
• "Our accommodation (5 different bookings) were all great. Very nice lodges."
• "Absolutely loving it! Was cheap enough for 5 days here but it is November so that'll be why!"

Cons:

• "The drinks and food was overpriced and several bits run out on different occasions."
• "The prices are a bit high for food and drink, especially in the cocktail bar."
• "I would rather pay to drink out of glass. Well, I was considering buying a chalet it’s the little things that are off-putting."
• "Very expensive once you have paid for passes, you then have to then book in advance to use facilities which if not booked early enough no spaces left."
• "Absolutely lovely place to stay. Very well maintained area. Gorgeous lakes. I was very impressed with the customer service, they deserve a lot of recognition for the amazing job they do."

Activities and Entertainment

Pros:

• "Booked the children onto some Christmas activities via the app in advance."
• "We managed to go swimming every day, which was good as the weather was lovely and hot."
• "Plenty to do for every age."
• "The bubble waffle stand is a real treat for the sweet toothed!"
• "There are lots of activities to do for all ages like high ropes adventure, laser tag, archery, axe throwing and many more."

Cons:

• "Just a shame that there was hardly any entertainment and nothing was open."
• "I brought all this to the attention of the office when checking out and I advised the reason for not mentioning any of this to them during the holiday was because me shouting at them wouldn't make any of it better."
• "Caravan as expected. There should be plenty to do on site, however the swimming was fully booked, all outdoor activities cancelled due to a little rain and wind for the full week."
• "Not sure the purpose of the family pass as you still have to pay for every activity, that's if they haven't been cancelled."
• "The activities we did book were really nothing special."