805 Restaurants Reviews Summary

Service

Pros:

• "The service is great and the staff were helpful and friendly."
• "Staff were very friendly, it was a busy Saturday night but we didn’t feel rushed or undervalued."
• "The service was exceptional and my order was ready sooo fast compared to most restaurant and take always."
• "Staff are friendly and always helpful."
• "The service was also good the waiters and waitress were attentive."
• "Service was faster than I was expecting."
• "Service is great, they are always very attentive."

Cons:

• "I had the worst customer service experience."
• "The service is so terrible these days, the staff attitude is so negative, they serve meals without Cutlery, drinks without glasses."
• "The service could be better."
• "It was obvious that they were under staffed; for a restaurant that is usually jam-packed (both times I've been here), why can't the management hire more people?"
• "Her de-escalating skills are non-existent."
• "The staff were rude and often huffed and puffed when requests were made."
• "The service we got there yesterday was horrible."

Food Quality

Pros:

• "The food was good."
• "Authentic food, I had tried this type of cuisine during the first time and have no regrets."
• "Food is great, however I have only tried the Monica Fish with Jollof and Plantain, never able to finish it because the portions are so big."
• "Although the food was really tasty."
• "The food itself was well presented and tasty."
• "Food is very nice and tasty, seafood okra soup is delicious."
• "The food was indeed delicious and tasty."

Cons:

• "It is overpriced in comparison to other Nigerian restaurants."
• "Food wasn’t even worth the hassle."
• "Food quality has been degraded massively."
• "Food was mediocre, nothing to write home about."
• "Very disappointing food which lack of flavour."
• "Ordered yam, was sent cold fries, ordered ripe plantain, was sent half cooked semi green plantain!"
• "Both foods were underwhelming - the suya was moist, different from the Nigerian suya one was used to."

Atmosphere & Decor

Pros:

• "The only decent thing here is the atmosphere it is a lively place and it's good for families and couples."
• "The place was beautifully decorated."
• "This branch was a nice spot for my date. The place has a classy vibe to it but can also work for a family dinner."
• "They ambience was also great. They've renovated since my last visit about 5 years ago and it's a great improvement."
• "Lovely atmosphere but the food was bland, lacked a lot of flavour."
• "The atmosphere was ok, the music was easy on the ears & classy."
• "Ambience is perfect. Classy, quiet enough to have a conversation yet just busy enough to be interesting."

Cons:

• "Environment and atmosphere could be better, lack of tables making the waiting time longer."
• "The decor is decent so imagine it would be better for drinks only..."
• "The atmosphere was like a lunch cafeteria."
• "The place was loud! Not because people were having fun but because a toddler was making noise and the staff were too scared to say something about it."
• "The ambiance was a bit lacking."
• "May I also point out of the new need to do something about flies hovering over customer's food."
• "The decor was a bit outdated."

Price & Value

Pros:

• "Fancy restaurant, clean space, good portions. Not on the cheap side but not prohibitive."
• "Highly recommend for those looking for the finest West African cuisine in London☺️👌🏿"
• "The meal was lovely although overpriced for the quantity as the meal was so small."
• "I actually think it is priced well, you get a lot for your money."
• "The meal was excellent value for money."
• "They were reasonably priced."
• "The pricing is appropriate."

Cons:

• "The meal was good but not worth £58."
• "Waited very long to be served, a bit pricey for that corner of London."
• "What I found to be unsettling and a complete rip-off was when the waiter came back with a #8 pounds bill for a side of rice, # 8 pounds for a side of plantains, and #4 pounds for a side of the spicy sauce that came with the regular dish I had ordered."
• "Over priced and over charged."
• "The food was too expensive and quality of meat and fish in source was not enough for the price being charged."
• "The food was overpriced at £50 per head without alcoholic drinks."
• "The price has gone up by FOUR POUNDS, £4 is quite a big jump in price for once single plate."