Gaucho Broadgate Reviews Summary

Food Quality

Pros:

• "Drink options were great, and starters (bread, empanadas, sausages) were incredible!"
• "Had a great ribeye beautifully cooked."
• "Had one of the best Ancho steaks I've ever had, discovered Tanito, a blend wine, and it's honestly just hit home."
• "Steaks were tasty and the chocolate brownie was nice and rich."
• "Food was superb. The steak was very well made and clearly a good cut."
• "The steaks are the highlight of the menu and are generally excellent."
• "Food and drinks of top tier and of high quality."

Cons:

• "We ordered medium steak but one was well done."
• "However the steaks served for the mains and the desserts left a lot to be desired."
• "The steak was a bit on the well done side when my partner asked for medium but still tasted really good."
• "Overall food is nice, the only thing I'd complain is their chips."
• "Food was average at best razor clams sold as scallops !!"
• "Strongly suspect the steak I received wasn't a fillet."
• "The steak was not nice at all. It came undercooked in the middle section and had the texture of jelly."

Service

Pros:

• "The staff were lovely and could not do enough for you."
• "From the moment we stepped in, service is warm and impeccable."
• "Had an amazing dinner at Gaucho, attentive staff, we were greeted at the entrance."
• "The atmosphere is very friendly and service was impeccable."
• "Our waitress was super nice, very knowledgeable of all dishes and knew what to recommend based on our preferences."
• "Rossella is one of the best waitresses I have come across ever, she treated us with respect the moment we came in and her customer service was 10/10."
• "Thank you to the incredible staff (especially Rossella & Carolina)."

Cons:

• "I was missing a fork half way through the meal, so picked one that was randomly left on the side of the table."
• "Waitress was a little slow, but I put that down to serving too many tables, not her ability."
• "Time restraint for brunch were too strict."
• "Sides not worth it at all. Very overpriced for the most basic of ingredients."
• "Even though they deducted the fillet it was still a £70 a head meal without drinks so feel a bit ripped off."
• "Service was bad - our guest (3rd person who joined 2 of us for just a drink) wasn't offered food or drink."
• "The last issue was the toilets - there were not cleaned between each person using them."

Ambiance

Pros:

• "The ambiance is elegant and very discrete."
• "The décor is tasteful and reflects the harbor within which it sits."
• "They do a very reasonable magnum of champagne too, the final bill was good value for the quality of food and service."
• "Food and ambiance was really good. We had ribeye steak (300g) and a cookie dough (to share) for dessert."
• "Attractive modern venue and décor."
• "Great venue with exceptional service. One of the best Gauchos I've been to, lovely decor and great food as always."
• "The ambiance is also unique in that is an underground cavern for the main dining hall while the bar upstairs is in a modern glass igloo/trapezoid shaped structure."

Cons:

• "Was slightly on the noisy side but what's to be expected from a Saturday night in London Liverpool street?"
• "It's a shadow of its former self and perhaps not moved on with the times."
• "The drinks were very poor quality (you could taste the chemicals in the poor quality alcohol)."
• "The facilities were very poorly maintained as seen in the pictures I've posted."
• "Ridiculously dark bathroom & no hand cream??!"
• "It's mostly hard surfaces (lots of glass and wood) and can get very loud when busy."
• "The wait was insane. For everything."