Wychwood Park Hotel - Managed by Legacy Hotels and Resorts Reviews Summary

Staff and Service

Pros:

• "The staff were truly exceptional."
• "Visited for a meeting, but found staff very helpful and pleasant. Beautiful surroundings."
• "The service was great."
• "The staff were very friendly and professional and I'd say they would happily go above and beyond their duty."
• "Staff excellent friendly and helpful especially Abbie upstairs in the bar, great personality and efficient."
• "The staff were all fantastically helpful and cheerful."
• "Staffing extremely interactive and nothing was too much trouble."

Cons:

• "The restaurant service was very slow although food was nice when eventually arrived."
• "I was barked at by a very rude receptionist who had tattoos on her arm, not even looked at me."
• "The staff are consistently disinterested nay demoralised to provide any vestige of good service."
• "Staff are pleasant, but they need to be managed and directed properly."
• "Staff not professional at all (not much help)."
• "Staff seem like they don't want to be there."
• "The staff at the welcome was not very welcoming and instead of greeting just pointed us towards the buffet table."

Rooms and Comfort

Pros:

• "Rooms are spacious and very clean."
• "Best suite in the hotel the western suite very comfortable and relaxing even with two babies."
• "Great rooms comfy beds."
• "The rooms are amazing you have a good sized tv, very comfy beds, amazing bathroom."
• "The room was exceptionally comfortable, clean and spacious."
• "The room itself was really nice and had 2 rooms one with 2 single beds and the main room had a king size."
• "Room was good bathroom was adequate bed very comfortable."

Cons:

• "The hotel rooms themselves were badly in need of a face-lift."
• "The rooms themselves require a renovation, very basic and feel dated."
• "As the first room had stained sheets, non functional safe and dirty bathroom we were offered a new room."
• "Unfortunately our room was right next to a stairway and when people went up and down it resonated in the room."
• "One thing to note about the room is that it doesnt have Aircon and hotel doesnt hold any fans."
• "The rooms although they were very clean they are very tatty and run down."
• "The rooms were roasting (27°C), with the temp outside being 15°, and there was no aircon or climate control."

Food and Dining

Pros:

• "They also offer a well stocked breakfast including cooked and continental."
• "Can't fault the breakfast it was superb."
• "The food was tasty and a good potion size."
• "The food is good quality and the staff seemed helpful enough throughout the stay."
• "Breakfast was great. Lots of choices."
• "The restaurant is superb, the buffet it's excellent with such a variety of food."
• "The food in the afternoon and morning were lovely I would recommend eating there instead of going out for food."