Address: 231 Bury New Rd, Whitefield, Manchester M45 8QP, United Kingdom
Phone: +441616376454
Rating: 4.3
based on 99 reviews.
Service
Pros:
"Service was absolutely impeccable - we felt wholly welcome and nothing was too much trouble."
"The staff go above and beyond and make sure you enjoy every moment!"
"Had an absolutely fantastic night celebrating my son 21st birthday."
"At the end of our meal, the staff brought out a large profiterole with a candle and all sang happy birthday."
"The waiters were polite and humorous."
"Absolutely delicious food and great service."
"The staff set a high standard and service is very professional."
Cons:
"Spent £70 on a meal that was rushed."
"A family meal should feel relaxed not tense as the manager made this."
"Never in my life been treated that bad by management and his team."
"The waiter then had the cheek to apply a service charge."
"Maturer waiter needs to have some lessons in hospitality so so rude."
"The managers response was sorry we can't get staff !! You had the staff you clearly didn't brief them."
"Really bad service which varied from a very fake OTT welcome, to bar staff who didn't know which options of alcohol free beer they had."
Food Quality
Pros:
"Food was fab and we were looked after"
"Enjoyed a lovely meal."
"Only been once but the food was amazing!!"
"Amazing food and a wonderful steak."
"The food was very good."
"Staff are all wonderfully friendly and food is so beautiful."
"The food itself was up there with the best Italian food I've ever eaten."
Cons:
"The meatball starter was really below par - literally just packed (with what tasted like cheap) mince into balls with a tomato sauce on top, no seasoning in the meatballs at all."
"Food very average"
"Lovely setting but food itself was disappointing and the service from the one waiter we had was dreadful."
"Our starters were underseasoned and average."
"The food is lifeless."
"The pizza wasn't a traditional Pizza, it looked like the base was pre-made from the freezer."
"Food was below average, inedible starter."
Atmosphere
Pros:
"Love the atmosphere, staff are all wonderfully friendly."
"The atmosphere, the venue itself is clean, roomy and light."
"Comfy and spacious seating areas both indoor and outdoor."
"The atmosphere was warm and friendly."
"The atmosphere is lively and the ladies toilets are clean and warm."
"It has a great atmosphere."
"Decor is stylish yet relaxing and has a nice vibe to an evening."
Cons:
"I'm sure if we'd gone in the evening it would be 5 stars for atmosphere, but lunchtime was relatively quiet."
"Which tended to lower the atmosphere."
"It was like a Cresh lots of kids crying screaming shouting with load iPad games! No atmosphere no music in background could be heard."
"Could have done with a hoover. Same song on repeat the whole time we were there!"
"Never brought cake out for the party, was rushed off our table even though we had 45 mins left."
"Long delays and poor service."
"Starters missing (due to fact the waiter not listening mistaking order down at very beginning)."
Value
Pros:
"Pricing is absolutely amazing on both food & drinks."
"It is also, very surprisingly, very good value for money."
"Food is proper italian stuff and priced well."
"Not a cheap venue, but reflected in quality of dining."
"We found the prices reasonable and similar to other restaurants and the free parking at back of the place great."
"Menu is comparable with Don G's in Manchester, but at about 60% of the cost."
"The final bill was not unreasonable."
Cons:
"Wine - at £6 for a small glass of white - extortionate & extra charges buried in minuscule small print"
"Very expensive and very disappointing."
"The deserts looked like they had been bought in and were quite expensive for the small slices we received."
"Expensive but delicious food (especially the pizzas and garlic breads)."
"Food was good, didn't realise you only get the table for 2 hours."
"Unfortunately the food was of a very poor standard."
"The veg and potatoes i ordered with my steak were very hard & chips greasy undercooked."