Vapiano Manchester Reviews Summary

Ordering Process

Pros:

• "You order by QR code which is nice."
• "Service was great and the menu was variety was good."
• "Great pizza before going to see a show at the AO. Drinks are super expensive. Staff should let people know its order from app before you get seated so when you are queuing you can download it and are ready to go when you get allocated a table."
• "The food was incredible and service was just amazing !"

Cons:

• "They told us that they will bring the starters first but that never happened."
• "The skewers came after we had eaten our mains! Also we were probably the 4th table which placed order and the venue got really busy and people that got there after us ate and left before us!!!"
• "All of our food came at different times, so by the time my food came some of my friends were already finished."
• "Service was a bit slow. For some reason there was a tall olive in the middle of the table, avoiding us from speaking to each other."
• "After 15 minutes of waiting to be seen, my partner ordered the penne arribiata and I ordered the lasagne. After 30 minutes my lasagne came, undercooked, with parts even being the temperature it was held at in the fridge."
• "They "couldn't differentiate starters from mains" so IF we wanted a starter, we had to order that first (online of course), and when it came then WE HAD TO order our mains (online again)...."

Food Quality

Pros:

• "Pizza was OK not alot of flavour in the cheese. Chicken alfredo was very nice just the pasta needed cooking abit more hence the 9 rating."
• "The food is to die for, especially the carbonara it’s my FAVOURITE pasta dish from vapianos I get it every single time and definitely stand by it."
• "All pasta and pizza dishes are handmade. Best part is you can choose from a good selection of pasta shapes to your liking."
• "The food was great! We arrived at the restaurant around 6pm on Friday night, it was relatively crowded. We needed to wait more than 30mins before start eating… The staff was kind and friendly but they mixed our orders and came to our table with different dishes a few times."
• "The Food is authentic and mouth watering. I have been going here for 5-6 Years and wouldn't place any other Italian Joint above it."

Cons:

• "Absolutely disgusted with the pasta dish. We found hair in there and when we told staff they tried saying its from the mushroom."
• "Pasta was not cooked very well and taste was below normal."
• "The skewers no flavour in the chicken whatsoever!"
• "Pasta is too thick and heavy, the sauce struggles to be tasted over the flour like taste."
• "The food was very disappointing. I ordered the lasagna which after a few mouthfuls, I discovered it was frozen in the middle!!"