Address: 300, Tunbridge Wells, TN1 2SS, United Kingdom
Phone: +441892514141
Rating: 3.7
based on 265 reviews.
Shop Variety and Availability
Pros:
"Very convenient to park here and you can explore the town or shop in the many different retail shops."
"Good parking, tickets obtained from machine or on app via RingGo. Very clean and tidy good toilets nice selection of big name shops and independent ones."
"Good range of shops and eateries, clean throughout with friendly and helpful staff."
"Convenient location. Lots of shops. Plenty of parking in multi storey."
"Nice shopping centre as shopping centres go. Very light and airy."
"Good range of shops. Needs a bit of modernization is all."
"A good selection of shops and cafés on 2 levels with escalator access."
"Full of overpriced uninteresting generic monotonous shops with lots of closed down sites."
Cons:
"The venue seriously lacks a reason to visit, with generic shops that can be found elsewhere in town."
"Half empty of shops. The indie shops that are there disappear as soon as they appear."
"The Royal Victoria Place is slowly dying. There are so many shops empty."
"Sad to see how the centre is now, just need M&S or Fenwick to go and be the final straw."
"Dead Mall. Unfortunately. More than 65% of shops are empty or closed."
"For me it was quite sad to see the mall go downhill as years ago it used to be such an amazing mall."
"Beware of the check in parking system! A poor shopping experience with barely a few decent shops."
"Disappointed that they have removed the KFC in the food court."
Atmosphere and Experience
Pros:
"My daughter and I loved it, we went for the first time on a Saturday everyone was very friendly."
"Honestly a great place for a day out, me and my friends get the train here regularly."
"A clean modern shopping centre. The toilets are clean and there are tables and chairs where you can eat your own packed lunch."
"Had a great time here shopping with my two year-old. She loved the fact that you can get a car for the time you are here to sit and be pushed around in."
"It's a beautiful mall. Nicely laid out and airy."
"Enjoyable shopping trip, found what we needed."
"Really busy place with a good mix of shops. I like it here because its covered and central."
"Great shopping paradise set over two levels. Wheelchair lifts. Also a basement food court with plenty of choices and retailers."
Cons:
"It’s a ghost town honestly I’ve grown up in Tunbridge wells been here all my life and never seen anything so disappointing."
"Has gone downhill massively over the last decade. A lot of empty buildings and spaces."
"Really sad to see how downhill it's gone. Was told in 2016 that they had put so much money into renovation."
"Needs complete overhaul and decent shops, doesn't reflect the demographic of tunbridge wells."
"First time back since last summer, sad to see so many empty shops & only Subway left."
"Sad place now. Not a place I would rush back to."
"Empty except for a handful of shops. It used to be full of shops and people. Just nothing there now."
"Complete disregard for people with small children. The child parking spaces have been completely blocked off."
Parking and Accessibility
Pros:
"Parking is a nightmare.... gone are the days when u could simply use cash to buy a ticket."
"Parking is far too costly in comparison to free parking by Wealden council."
"Parking too expensive and probably one of the reasons the place gets more and more deserted every year."
"One of the best shopping centres food Hall good shops like jd sports Fenwicks worth visit mobility scooters available lift etc."
"Full of overpriced uninteresting generic monotonous shops with lots of closed down sites... The food court.. everything shut apart from McDonald's."
"Parking is a nightmare as most of the shops have gone and couldn't get anything in the sizes I wanted."
"Seems that no attempts are being made to get new retail companies take up the vacant premises example the old BHS site."
"Appalling. The parking and the road system is atrocious. The precinct needs ripping up and Calverley Road put back through."
Cons:
"Reasonable collection of stories in a well kept shopping centre. Plenty of onsite parking with good size spaces."
"The weather was brilliant & the town was very clean & tidy the town staff are working very hard to keep the town nice."
"Parking is very pricey and make sure you've got change otherwise you'll have to ring a number."
"Since they have updated their parking ticket machines it is much easier."
"Good shopping centre. Some of the stores are a little tired though. The new car parking system is hopeless unless you are tech savvy."
"Multilevel mall, a variety of retailers, but the food court needs more cleaning and security."
"Well I lived in Tunbridge Wells for quite a few years and worked in the RVP. I visit now but not bothered about the RVP and that end of town it has nothing to offer."
"Your typical shopping centre, loads of different shops. Unfortunately there are some empty shops at the moment."