Royal Victoria Place Reviews Summary

Shop Variety and Availability

Pros:

• "Very convenient to park here and you can explore the town or shop in the many different retail shops."
• "Good parking, tickets obtained from machine or on app via RingGo. Very clean and tidy good toilets nice selection of big name shops and independent ones."
• "Good range of shops and eateries, clean throughout with friendly and helpful staff."
• "Convenient location. Lots of shops. Plenty of parking in multi storey."
• "Nice shopping centre as shopping centres go. Very light and airy."
• "Good range of shops. Needs a bit of modernization is all."
• "A good selection of shops and cafés on 2 levels with escalator access."
• "Full of overpriced uninteresting generic monotonous shops with lots of closed down sites."

Cons:

• "The venue seriously lacks a reason to visit, with generic shops that can be found elsewhere in town."
• "Half empty of shops. The indie shops that are there disappear as soon as they appear."
• "The Royal Victoria Place is slowly dying. There are so many shops empty."
• "Sad to see how the centre is now, just need M&S or Fenwick to go and be the final straw."
• "Dead Mall. Unfortunately. More than 65% of shops are empty or closed."
• "For me it was quite sad to see the mall go downhill as years ago it used to be such an amazing mall."
• "Beware of the check in parking system! A poor shopping experience with barely a few decent shops."
• "Disappointed that they have removed the KFC in the food court."

Atmosphere and Experience

Pros:

• "My daughter and I loved it, we went for the first time on a Saturday everyone was very friendly."
• "Honestly a great place for a day out, me and my friends get the train here regularly."
• "A clean modern shopping centre. The toilets are clean and there are tables and chairs where you can eat your own packed lunch."
• "Had a great time here shopping with my two year-old. She loved the fact that you can get a car for the time you are here to sit and be pushed around in."
• "It's a beautiful mall. Nicely laid out and airy."
• "Enjoyable shopping trip, found what we needed."
• "Really busy place with a good mix of shops. I like it here because its covered and central."
• "Great shopping paradise set over two levels. Wheelchair lifts. Also a basement food court with plenty of choices and retailers."

Cons:

• "It’s a ghost town honestly I’ve grown up in Tunbridge wells been here all my life and never seen anything so disappointing."
• "Has gone downhill massively over the last decade. A lot of empty buildings and spaces."
• "Really sad to see how downhill it's gone. Was told in 2016 that they had put so much money into renovation."
• "Needs complete overhaul and decent shops, doesn't reflect the demographic of tunbridge wells."
• "First time back since last summer, sad to see so many empty shops & only Subway left."
• "Sad place now. Not a place I would rush back to."
• "Empty except for a handful of shops. It used to be full of shops and people. Just nothing there now."
• "Complete disregard for people with small children. The child parking spaces have been completely blocked off."

Parking and Accessibility

Pros:

• "Parking is a nightmare.... gone are the days when u could simply use cash to buy a ticket."
• "Parking is far too costly in comparison to free parking by Wealden council."
• "Parking too expensive and probably one of the reasons the place gets more and more deserted every year."
• "One of the best shopping centres food Hall good shops like jd sports Fenwicks worth visit mobility scooters available lift etc."
• "Full of overpriced uninteresting generic monotonous shops with lots of closed down sites... The food court.. everything shut apart from McDonald's."
• "Parking is a nightmare as most of the shops have gone and couldn't get anything in the sizes I wanted."
• "Seems that no attempts are being made to get new retail companies take up the vacant premises example the old BHS site."
• "Appalling. The parking and the road system is atrocious. The precinct needs ripping up and Calverley Road put back through."

Cons:

• "Reasonable collection of stories in a well kept shopping centre. Plenty of onsite parking with good size spaces."
• "The weather was brilliant & the town was very clean & tidy the town staff are working very hard to keep the town nice."
• "Parking is very pricey and make sure you've got change otherwise you'll have to ring a number."
• "Since they have updated their parking ticket machines it is much easier."
• "Good shopping centre. Some of the stores are a little tired though. The new car parking system is hopeless unless you are tech savvy."
• "Multilevel mall, a variety of retailers, but the food court needs more cleaning and security."
• "Well I lived in Tunbridge Wells for quite a few years and worked in the RVP. I visit now but not bothered about the RVP and that end of town it has nothing to offer."
• "Your typical shopping centre, loads of different shops. Unfortunately there are some empty shops at the moment."