The Restaurant Bar & Grill Liverpool Reviews Summary

Service

Pros:

• "The manager... was asking if everything was ok every 10 minutes but not in a nuisance way."
• "Staff could not have been more friendlier and helpful."
• "The staff were really helpful and accommodating."
• "Service just the right balance of friendly, efficient and not overbearing."
• "Service was really good, great staff."
• "Waiter Nick went the extra mile to ensure we were happy with our meal, definitely an asset to the business."
• "Staff are attentive, quick, polite and nothing is too much effort."

Cons:

• "No one came over to ask how the meal was... no atmosphere."
• "An extremely rude waiter told us that it was our job to work out what we owed and he simply could not do this."
• "Not everybody got their drinks at the same time."
• "Horrible customer service rude nasty manager."
• "Service wasn't exceptional especially as we had been made to pre order, and been made to order a starter and main for each person in our party."
• "Very slow service, small portions."
• "We were left sitting with no attention for over 15 minutes after being shown to our table."

Food Quality

Pros:

• "The food is delicious, and the deserts are not to be missed."
• "All cooked to perfection, Steak was melt in mouth could cut it with a butter knife, lobster wonderful."
• "Fabulous, I would highly recommend this restaurant for a really enjoyable dining experience."
• "Amazing food, wine was perfect."
• "The food is really delicious."
• "Really tasty food and good service from friendly staff."
• "The food was to a very high standard and probably one of the best filet steaks I have ever had."

Cons:

• "Over the years cannot tell you how many thousands of pounds but never again food terrible."
• "The food was incredibly overpriced for the low quality of it: Steak was overcooked and very small, pasta was mediocre and had too much pepper etc."
• "I then shared an Angus beef burger with fries and a halloumi burger with sweet potatoes fries, both were truly disgusting."
• "The chicken was not cooked properly, raw chicken souvlaki does not have the same appeal!"
• "Possibly the most overpriced average food I've ever eaten."
• "Terrible food."
• "Very poor food for the price."

Ambiance

Pros:

• "It's modern and chic."
• "The interior is stunning, lovely waiter very attentive and chatty."
• "Very elegant and sophisticated surroundings."
• "The restaurant is an old bank and retains many architectural features and fabulous chandeliers."
• "The atmosphere was brilliant."
• "Good atmosphere and nice restaurant."
• "The place is very spaceuos, fancy furnished and really pleasant to have drink or food with family, business partners."

Cons:

• "The drinks waiter... spilt (a fair bit) of water on the table and made no attempt to clean it up."
• "Out with a large group of friends food and wine were great but why oh why do they have to play music so loudly."
• "On a Saturday night, its both a restaurant and a club music. I prefer one or the other, not both at the same time."
• "It was extremely noisy, cold."
• "The music is so loud you are shouting to each other to have a conversation."
• "Extremely narrow spaces between tables."
• "Waited an hour and a half for the starter."

Value

Pros:

• "Even when everywhere is fully booked you can still get a table here. The premier cru champagne is so cheap at £12 a glass."
• "Well worth a visit well done Liverpool!!"
• "Enjoyed the fixed price lunch menu which is reasonable given the quality of the food."
• "Food was 50% off during January which was great news but quality and service was still excellent."
• "The food came out fast, each course was delicious."
• "The food was good, and we had pleasant company."
• "Most importantly the staff were impeccable and could not do enough to help they all had great understanding of the menu."

Cons:

• "They have gone too far in 'monetising' the customer."
• "Yes it’s really well presented but very over priced for what you get!"
• "This is quite pricey, the service is excellent and the food is tastey. Downside you can get equally Nice food elsewhere cheaper, it's not special enough to justify the price."
• "It's not exactly cheap but everything quality food and service rarely is."
• "Ok it's a bit pricey, but you get what you pay for."
• "Overall at £250 ish for a party of four not spectacular."
• "Overpriced."