Bella Italia - Ashton Under Lyne Reviews Summary

Food Quality

Pros:

• "The food was amazing I had the Truffle Gnocchi, then the Caesar salad then the Rhubarb Panacotta.. every mouthful was amazing.."
• "The food was absolutely delicious!"
• "The food was delicious and well worth the money!"
• "Had a lovely meal here on Sunday lunchtime. Pleasant surroundings and tasty food."
• "Food was decent, you get what you pay for, certainly was hot and tasty though."
• "Really enjoyed the fungi arrostto and the pollo vesuvio pizza."
• "The food here is very nice and I especially love the calabrese."

Cons:

• "The food we ended up with was really disappointing. Small over priced portions of below average food."
• "The creamy mushroom pasta however when this came the pasta sauce was watery with little taste the chicken undercooked."
• "The pizza was the same empty for £14."
• "Some of the worst mac and cheese I have ever had they completely burnt it."
• "Easily the worst pizza ever... almost as terrible as the £14 it costs."
• "Probably the worst food I've ever had starter was a solid 1-10."
• "The food was appalling. Absolutely disgusting. A Tesco pizza would have been a better choice."

Service

Pros:

• "Staff good and attentive."
• "The manager was very understanding of the situation and went the extra mile to ensure things were resolved."
• "Service is also really nice, friendly and always helpful."
• "Lovely staff, very helpful 🙂"
• "The service was actually great, friendly attentive staff."
• "Great service from Jack today."
• "Fantastic service from Kasia"

Cons:

• "Booked a table for 10 people but they did not have the staff to give good service."
• "We waited 55 mins for our food to arrive."
• "The restaurant wasn't that busy but was doing takeaway service too, our food took ages to come."
• "The service was generally not very friendly and on 2 occasions we had to ask where drinks were."
• "Took 40 minutes to take a drinks order."
• "The waiter/manager never once apologised and had an appalling attitude and bad customer service ability."
• "Waiter was offhand bordering on creepy. Didn't listen to anything we said at all."

Atmosphere

Pros:

• "It's a lovely atmosphere as well."
• "Good atmosphere. New year's eve busy but didn't have to wait too long in between courses."
• "This particular restaurant was great, comfortable and friendly!"
• "Nice place, very busy on a Saturday night but, to be expected this time of year."
• "Can get noisy when busy but the Christmas background music created the correct atmosphere so overall very pleasing."
• "Pleasant atmosphere, with a busy vibe."
• "The restaurant was warm, friendly and a cosy place to have a festive lunch with family."

Cons:

• "Couldn't have a conversation because we were so close to two other tables either side of us."
• "There were about 5 other groups of diners in the large restaurant so it felt empty and soulless."
• "The only problem I would have about Bella Italia, is that they seem to seat everyone in one area, which considering the size of the restaurant made it look empty."
• "We were again seated beside the kitchen, where it was cold and noisy."
• "Terrible atmosphere…I’d sooner go to Karen’s diner if I wanted such a bad experience!!"
• "The Dolmio puppets look so out of place now they look they they've come from the 70's."
• "The restaurant and toilets were clean but it was cold as they wanted to save money."