Gate Reviews Summary

Service

Pros:

• "The service was excellent, Amanda, our server, was pleasant and efficient."
• "First waitress took our order and was very happy and chatty."
• "we were served by Debbie and Donna, they were really friendly and helpful."
• "Instantly welcomed by 2 very friendly smiles by Michelle and Wayne."
• "Service fine and friendly."
• "The service here is really fast and efficient especially with the drinks."
• "Service was brilliant, Leah was polite, helpful and friendly, along with the manager, Charlotte!"

Cons:

• "Service was without a smile or any warmth whatsoever."
• "One of them rushed passed us twice whilst we were standing and awaiting to be seated, not even a hello or we will be with you shortly etc."
• "The lady behind the bar was rushed off her feet she looked well stressed."
• "The rest of the service was slow."
• "Friendly staff but poor value for money."
• "Unfortunately, after waiting a further 25 minutes and being totally ignored by not only the waitress that seated us but by another waiter who cleaned tables around us we decided to leave."
• "The operative we spoke to needs training as sounded like a robot with no emotion."

Food Quality

Pros:

• "The food was excellent and lots to choose from, everyone enjoyed their choice of meal."
• "The Hunter's Chicken was delicious and fish and chips were the best I've tasted anywhere for a long time."
• "The food was delicious, the staff were lovely and the environment was great!"
• "The choice and flavour of the food is excellent."
• "Good vegan menu with lots of options"
• "Food was great, and came quickly."
• "The food was great, arrived in good time and was cooked to perfection."

Cons:

• "the beef was so tough and was clearly a pre cooked pre sliced pack of beef from a food supplier not a freshly cooked joint to be sliced from."
• "Half the food we tried to order wasn’t available"
• "Food uninteresting and bland."
• "The food taste was very bland and tasteless."
• "Absolutely dreadful.. Service sloppy. Went for Sunday dinner arrived 4pm told all sold out and we should have come earlier..although advertising diner served all day other food served poor quality."
• "Food tastes of old fat."
• "The whole dinner was inedible the beef was literally like boot leather you couldn’t cut through it the roast potatoes were the same and the vegetables were mush."

Atmosphere

Pros:

• "It's a nice place with a good atmosphere."
• "The pub was very warming with a great atmosphere."
• "Spent the afternoon In the garden with friends. Beautiful afternoon"
• "The atmosphere and friendliness of staff is very good."
• "The atmosphere is perfect for eating and drinking in."
• "The pub was not very crowded which is strange as it was very good."
• "Nice atmosphere and space between tables."

Cons:

• "Atmosphere terrible very few folk in."
• "The atmosphere well there was non."
• "Went there last week it was dead no atmosphere at all."

Value for Money

Pros:

• "The portions were very good and excellent value, whilst cooked to perfection."
• "a meal for 4 for £42.25 with 2 desserts was perfectly reasonable."
• "Prices are really hard to beat for what you get."
• "Cheap meal, forty pound for 2 adults and 2 children including drinks and desserts - cannot complain."
• "The food was great and good value with 30% off mains."
• "2 courses for £10 and the food was fabulous and tasted perfect."
• "Kids Roast dinners are big and well worth the money"

Cons:

• "Friendly staff but poor value for money."
• "Came away £75 lighter and not at all happy."
• "For the very low quality food it seemed rather expensive."
• "absolutely appalling considering the 32 pounds bill for the 2 meals and hot drinks"
• "Find the prices here are no longer average and tend to be a little dearer than average."
• "not the best for the price of £11.95 per head and £ 2,65 for extras each."
• "Used to be a brilliant pub for food but not so good now and dearer."

Cleanliness

Pros:

• "The restaurant was clean and tidy and very welcoming."
• "The staff were very friendly and very obliging everywhere was clean to an high standard"
• "Good parking on site and reasonable access from the main road."
• "The place was spotlessly clean."
• "The staff were friendly, polite and knowledgeable about their food and drink"

Cons:

• "The light grey seats offered at the table were disgustingly stained."
• "The female toilet was out of order and was told to use the disabled which doesn't lock? Really."