Seoul Bakery Reviews Summary

Category: Korean restaurant London

Address: 14 Great Russell St, London, WC1B 3NH, United Kingdom

Rating: 4.4
based on 223 reviews.

Food Quality

Pros:

  • "Their food is very tasty, the sauce, and house made gochujang was very delicious."
  • "The food is authentic and is so delicious."
  • "Loved the food so much! Definitely worth the wait."
  • "The kimchi fried rice is undoubtedly the best I could find in London."
  • "Extremely tasty Korean food!"
  • "The food is very tasty and really nicely priced."
  • "Food is absolutely delicious, affordable prices, nicely decorated with art on walls and k-pop memorabilia!"

Cons:

  • "The food quality is sooooo awful. It is the same as the instant noodles."
  • "The portions were disappointingly small."
  • "The food is average."
  • "The ddukbokki was watery, and the kimbap didn't have enough flavour."
  • "The food was quite average, which was disappointing as I had high expectations after reading the reviews."
  • "Although the food was cheap there wasn't a lot of it."
  • "Food was average Korean fare easily found in Korean marts around London."

Service

Pros:

  • "The staff are incredibly accommodating and friendly."
  • "Staff are welcoming and efficient."
  • "Friendly, fast service and VERY CLEAN cutlery/dishes."
  • "The service is great and the staff are really on top of things and are very polite and friendly."
  • "Service are excellent good, friendly stuff very helpful."
  • "Great service and a cosy environment."
  • "The staff is super friendly and dishes came up very quick, we were there at around 6:30pm."

Cons:

  • "The most unacceptable thing is to take away the food and actually drive me out of the store to wait."
  • "The serving time, however, was very long, despite being a simple order."
  • "They could also do with teaching some of their staff about decent customer service."
  • "Service was terrible, especially the young lady behind the counter."
  • "However the service was extremely poor our table was delayed by nearly an hour."
  • "The service was slow as there's only two ladies working."
  • "Customer service is rubbish. My food had hair on it and when I told them, they sent back the food claiming it was from my coat!!"

Atmosphere

Pros:

  • "The cozy atmosphere with KPOP music in the background is enchanting."
  • "It’s everywhere filled with messages of kpop fans and feels really homely."
  • "It's very cosy and the employees are really nice people~"
  • "The walls are all covered in sweet messages to kpop group members, it adds a lot of character."
  • "You'll be welcomed by a very colourful setting."
  • "What I love the most is the atmosphere - the walls are covered in drawings and writings!"
  • "Great atmosphere with K-Pop playing in the background."

Cons:

  • "Only being able to seat around 11 people makes it difficult to eat during lunch and after work/school hours."
  • "Not enough tables so it's very likely you may sit across a stranger or close to a group you don't know."
  • "Extremely small so likely you will be standing in a corner of a small room staring at people who are eating, for about 20 minutes before you get a seat."
  • "It's a small shop so it's not the most comfortable experience as you have to share a table with four other strangers."
  • "Too narrow for the space."
  • "The restaurant is tiny even though they have a massive room left empty downstairs."
  • "The space is small, the speed of eating is extremely slow."

Value for Money

Pros:

  • "The prices are very good as well - two of us shared the three dishes, and felt very full for just 12 pound something each."
  • "Super good value for money."
  • "The price is very very pretty and super affordable, can't wait to visit there again next time."
  • "Absolutely best korean budget eats in London or probably in the UK!"
  • "Prices very are suitable."
  • "The food is top quality and very cheap compared to make places in London or even the UK."
  • "The prices are quite reasonable and very good for central london and the portions are very filling."

Cons:

  • "The cds are massively overpriced."
  • "I was extremely disappointed with the kpop merchandise they were selling."
  • "It is an overpriced basic Korean cafe that you have to line up for."
  • "The things they sell seem unique too, you won’t find them everywhere. However they are expensive because of that."
  • "Paying £2 for that little white cup when I buy 750g for £7.95 in shop, ngl, hurt."
  • "However prices threw me way off so I ended up buying nothing from there."
  • "You can easily get better food for the same price."

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